Enterprise Communications ServerUsing Standard Elements

Play

Database Values

Supports playing audio stored in a data source. The audio must first

 

be fetched using a Fetch Data element on page 164, or a Dial for Data

 

element on page 165. Database values come from a data source

 

element and are not directly affected by user context.

 

Note: Your system must be licensed for database integration in order

 

to use this mode. In the Service Editor, if you have the Database tab of

 

elements available, then your system is licensed for database

 

integration.

Announcements

Announcements come from the list that belongs to the user profile in

 

the user context. For more information, refer to User context and

 

service elements on page 107.

Greetings

You can select [Called Extension], or [Selected Extension]. The

 

[Selected Extension] mode is available to Administrators only. If you

 

select Greetings, then select a Greeting type, as described below.

Temporary Recordings

Temporary recordings can be used to record audio temporarily, after a

 

service has started. Use the Select the Advanced tab on the tool

 

palette to view the advanced elements. A brief description is provided

 

for each element that is available. Record Announcement element on

 

page 131 to record the audio for a specific temporary recording. The

 

recordings are then stored in a temporary file, which can be played by

 

another element that plays audio such as the Play Announcement

 

element. All temporary recordings are discarded when the service

 

ends. Up to 10 temporary recordings can be made. For more

 

information on temporary recordings, refer to Allowing callers to make

 

temporary recordings within a service on page 109.

Greeting type

The Greeting type is only enabled if Greetings was selected for the Play mode.

Active Greeting

This is the default greeting.

Internal Greeting

Internal greetings are intended for callers calling from extensions at

 

your workplace.

External Greeting

External greetings are intended for callers calling from outside your

 

workplace.

Out-of-Office Greeting

Out-of-Office greetings are typically enabled when you are out of the

 

office for an extended period of time.

Mailbox Identifier

The mailbox identifier consists of your name. This greeting is typically

 

used when callers are transferred to your extension.

You do not need to specify the mailbox from which the greeting is played. Your system administrator does this.

The Play status message mode pre-empts the user’s greeting message and cannot be interrupted.

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ADTRAN 619510003-1A manual Play, Greeting type

619510003-1A specifications

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