Enterprise Communications Server

Customizing Incoming Call Options

 

 

3 Customizing Incoming Call Options

Overview

This section explains how to manage identities.This section covers the following topics:

•Managing Extensions and Identities Options on page 29

Managing Extensions and Identities Options

An identity typically corresponds to a user extension or an email address. When callers dial in to the system, they can access, for example, a user extension or an employee’s email address. The Administrator creates and assigns identities. If you have identities assigned, they appear in the identities pane, on the bottom-left of the client window.

You can change the number of rings on an identity, which determines the number of times a call rings on an extension before it is answered by the auto attendant.

To change the number of rings using the Identities pane

1.On the Identities pane, select the Number of rings box that corresponds to the identity that you want to change.

2.Select the number of rings that you want for the identity. The default number of rings is 4.

To edit an active service using the Identities pane

1. On the Identities pane, select the active service icon.

Active Service icon

2.Select Edit Active Service. The service that is active on the identity opens in the Service Editor. For information about editing services using the Service Editor, refer to Creating Custom Call Answering Services on page 95.

To locate an active service using the Identities pane

1. On the Identities pane, select the active service icon.

Active Service icon

2.Select Locate Active Service. The Services navigation pane opens with the active service highlighted in the Services content pane.

619510003-1A

Copyright © 2009 ADTRAN, Inc.

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ADTRAN 619510003-1A manual Customizing Incoming Call Options, Managing Extensions and Identities Options
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619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

One of the main features of the ADTRAN 619510003-1A is its support for advanced data transmission technologies. The device supports both T1 and E1 interfaces, allowing it to operate effectively across various network configurations. This flexibility enables service providers to offer high-speed internet connectivity and voice services over traditional copper lines, making it easier to deploy next-generation services without extensive infrastructure overhauls.

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Another significant characteristic of the ADTRAN 619510003-1A is its scalability. As network demands grow, the device can accommodate increased bandwidth and additional services without requiring substantial reconfiguration. This feature is particularly valuable for businesses looking to future-proof their network investments while also ensuring they can adapt to changing demands.

The ADTRAN 619510003-1A is also designed with reliability and ease of use in mind. Its built-in diagnostics and monitoring tools enable network administrators to quickly identify and resolve issues, minimizing downtime and enhancing overall network reliability. The user-friendly interface simplifies configuration and management, allowing even those with limited technical expertise to effectively utilize the device.

In conclusion, the ADTRAN 619510003-1A is a comprehensive networking solution that combines advanced features, technologies, and characteristics into a single platform. Its support for multiple interfaces, integrated Ethernet switching, scalability, and ease of management make it an ideal choice for service providers and enterprises looking to enhance their network infrastructure. As telecommunications and data demands continue to grow, the ADTRAN 619510003-1A stands out as a reliable and forward-thinking solution.
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