Caller Options

Enterprise Communications Server

 

 

To bypass a greeting

Press # while listening to a greeting.

If the out-of-office greeting is enabled, the caller must listen to the initial system status message before pressing the # key. The caller cannot press any key until the greeting has played: “The user at this extension is out of the office”.

To skip out from a greeting

Press * while listening to a greeting. The caller hears the following: “If you wish to be transferred to an extension, please dial the extension number now. If you are not sure of the extension number, but know the name, press 1 now. Press * to manage you mailbox.”

This feature depends on how the system is configured. The administrator can change the key access skip out option and whether it is enabled.

To skip out to another extension after leaving a message

1.After you record a message, press # to send a message.

2.Choose an option from the End of message menu on page 33. The caller hears the following: “You may hang up now or if you wish to be transferred to an extension, please dial the extension number now.”

This feature works correctly only if it is enabled by the system administrator.

To dial an operator

While listening to a greeting, press the operator key. By default, the operator key is 0.

The operator key can be configured by the system administrator. It might be a key other than 0.

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Copyright © 2009 ADTRAN, Inc.

619510003-1A

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ADTRAN 619510003-1A manual To bypass a greeting, To skip out from a greeting, To dial an operator

619510003-1A specifications

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