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ADTRAN 619510003-1A manual Compressing Voice Messages Enterprise Communications Server

Models: 619510003-1A

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Page 182

Compressing Voice Messages	Enterprise Communications Server

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Copyright © 2009 ADTRAN, Inc.

619510003-1A

Page 182

Image 182

ADTRAN 619510003-1A manual Compressing Voice Messages Enterprise Communications Server

619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

One of the main features of the ADTRAN 619510003-1A is its support for advanced data transmission technologies. The device supports both T1 and E1 interfaces, allowing it to operate effectively across various network configurations. This flexibility enables service providers to offer high-speed internet connectivity and voice services over traditional copper lines, making it easier to deploy next-generation services without extensive infrastructure overhauls.

In addition to its wide array of interface options, the ADTRAN 619510003-1A boasts integrated Ethernet switching capabilities. This allows for seamless integration into existing Ethernet networks, providing users with the ability to connect multiple devices while maintaining high data transfer rates. Furthermore, the unit supports various protocols, including PPP and MLPPP, ensuring compatibility with different network environments and enhancing overall user experience.

Another significant characteristic of the ADTRAN 619510003-1A is its scalability. As network demands grow, the device can accommodate increased bandwidth and additional services without requiring substantial reconfiguration. This feature is particularly valuable for businesses looking to future-proof their network investments while also ensuring they can adapt to changing demands.

The ADTRAN 619510003-1A is also designed with reliability and ease of use in mind. Its built-in diagnostics and monitoring tools enable network administrators to quickly identify and resolve issues, minimizing downtime and enhancing overall network reliability. The user-friendly interface simplifies configuration and management, allowing even those with limited technical expertise to effectively utilize the device.

In conclusion, the ADTRAN 619510003-1A is a comprehensive networking solution that combines advanced features, technologies, and characteristics into a single platform. Its support for multiple interfaces, integrated Ethernet switching, scalability, and ease of management make it an ideal choice for service providers and enterprises looking to enhance their network infrastructure. As telecommunications and data demands continue to grow, the ADTRAN 619510003-1A stands out as a reliable and forward-thinking solution.

Contents

619510003-1A October To the Holder of the Manual Service and WarrantyTrademarks Conventions Conventions Enterprise Communications Server Table of Contents Enterprise Communications Server Getting Started OverviewOverview Enterprise Communications Server Text ConventionsDocument conventions Shortcut menusStarting the Application First-time Access using the DesktopRequirements To start the applicationTo change your password and record your greetings Changing your Password To set the number of rings on your telephoneSelect Tools Change User Password Accessing your Mailbox for the First TimeTo change the password To access your mailbox using your telephone extensionCopyright 2009 ADTRAN, Inc Recording and selecting greetings Customizing your Mailbox using your TelephoneCustomizing your Mailbox To manage your greetings Changing the message summary Changing your passwordChanging message information Managing distribution lists Changing the notification optionChanging message sorting options To edit a distribution list over the telephone To delete a distribution list over the telephoneCustomizing your Mailbox using your Computer Creating and recording greetings To create a new greetingTo play a greeting Playing and deleting greetingsTo record a greeting To delete a greeting Re-recording and deleting greetings using the Audio EditorTo re-record a greeting using the Audio Editor To edit a greeting using the Audio Editor After the current selection Before the current selectionTo specify a greeting Recording one-time messagesSelecting greetings External greetingTo create a one-time message for a contact From the Insert new audio list, select at the beginningTo change a one-time message for a contact To delete a one-time messageCopyright 2009 ADTRAN, Inc To locate an active service using the Identities pane To change the number of rings using the Identities paneTo edit an active service using the Identities pane Customizing Incoming Call OptionsTo change a service using the Identities pane To view the SIP AuthenticationListening to Messages Remotely Managing Messages using your TelephoneAccessing your Mailbox using your Telephone To listen to your messages from a remote location Post-recording options Sending Messages from your MailboxTo send a voice message from your mailbox To transfer a call directly to a mailbox Transferring calls to a mailboxForwarding messages To forward a voice message from your mailboxReplying to messages To forward a message by email from your mailboxTo call back in response to a voice message To reply to an internal voice messageTo reply to an email message To call back in response to an email message Caller OptionsSearching your contacts list To search your contactsTo skip out to another extension after leaving a message To bypass a greetingTo skip out from a greeting To dial an operatorManaging Messages using your Computer Managing Messages in Microsoft OutlookTo listen to a voice message Managing voice messages in OutlookListening to voice messages To save the audio component of a voice message Managing voice messagesSelect File Print Select File Save AsTo forward a voice message To delete a voice message from the inboxTo move a voice message to a different Outlook folder To print a fax message Managing fax messages in OutlookTo view a fax message To save a fax messageTo forward a fax message by fax To delete a fax message from your inboxTo move a fax message to a folder To forward a fax message by email Managing Messages in Lotus NotesLaunching Lotus Notes To launch Lotus Notes with the UC Server the first time Managing voice messages in Lotus Notes Managing fax messages in Lotus Notes To reply to a voice messageSent Items-Fax transmission reports Managing fax messagesSelect Tools Options Select the External Systems tab Synchronizing your password with Lotus NotesTo change your IMAP4 password in the UC Server To open a fax message in the Fax Viewer Managing messagesPlaying voice messages To delete a fax or voice messageTo create an email attachment Using attachmentsTo play a voice message To save an email or fax locally as an attachmentArchiving messages To archive a messageCopyright 2009 ADTRAN, Inc Using SIP Telephones Customizing your PhoneTo change the number of rings Setting the message waiting light on your phoneChanging the number of rings before calls go to voicemail To set the message waiting light on your phoneTo use the message button on a phone with one identity Using SIP PhonesAccessing voicemail messages To perform a blind transfer to another user’s voicemail Using the NetVanta UC Server conference bridgeTransferring callers directly to voicemail Enter *86Destination mailbox numberConference option list To access the conference bridgePaging To park a call at the next available number Parking calls and picking up parked callsTo send a live To answer a parked call Working with call queuesTo park a call at a selected park number To subscribe to a queue Logging in and out of a queueTemporarily stop accepting queued calls To unsubscribe from a queueTo set your agent status to unavailable Picking up ringing callsChecking your agent status in a call queue To set your agent status to availableChanging phones during a call Benefits of using connected call pickupRequirements for using connected call pickup To answer a call on another user’s phoneTo change phones during a call Using SIP Phones Enterprise Communications Server Faxing Sending Faxes To send a fax document from another applicationSaving a document as a fax to send later To save a document as a faxTo change users when sending or saving a fax Sending faxes using the Faxes menu in the NetVanta UC Client To send a fax using the Faxes menu To specify fax numbers and account codeManaging outgoing faxes To preview a fax documentSending Faxes Enterprise Communications Server Use the zoom control icons to zoom in or out of the fax To rename a fax document To print a fax documentTo print the first page only of a fax document To create a folder for fax documents To copy a fax documentTo delete a fax document To put a fax document in a folderTo view an individual fax listed in the fax queue Viewing the fax queue and statusTo view the fax queue Select Add to list To reschedule transmission of a fax listed in the fax queueTo forward a fax listed in the fax queue To suspend transmission of a fax listed in the fax queueTo delete a fax listed in the fax queue Using fax cover pagesCreating fax cover pages To create a new fax coverCustomizing fax cover pages using the Fax Cover Page Editor To access the Fax Cover Page EditorRecipient’s Name Inserting and changing labels and message informationTo insert an information label Recipient Sender MessageTo reposition a label on the canvas To change label contentUsing the tool palette to customize fax cover pages To change the font and style of a label or fieldTo insert a shape To reposition a shape on the canvasTo draw a line To change the shape and size of a shapeTo delete a shape To change or reposition a lineTo insert a bitmap Using the Alignment tools to customize fax cover pagesTo insert text in a text box To align two or more objects on the canvas Managing fax cover pagesTo space two or more objects evenly across/down the canvas To preview a fax coverTo delete a fax cover To rename a fax coverTo copy a fax cover To edit a fax cover Sending cover pages only using Quick FaxTo send a cover page only using Quick Fax Select File SaveReceiving Faxes Receiving Faxes Enterprise Communications Server To add a user to a distribution list Creating Distribution ListsTo create a personal distribution list To delete a user from a distribution listTo copy a personal distribution list To change distribution list informationTo rename a personal distribution list To delete a personal distribution listCreating Custom Call Answering Services Accessing ServicesManaging Services To create a serviceTo preview a service Working with servicesTo copy a shared service To activate a service on your extensionTo copy a service Creating and changing service foldersTo rename a service To delete a serviceTo rename a folder To store a service in a folderTo create a folder To copy a folderTo access the Service Editor Using the Service EditorService Editor To view an element Open element Collapsed element Icon onlyTo add an element to the call flow Working with Elements to Build a ServiceTo initiate a call flow for a new service To link existing elements Using and deleting linksTo delete a link between two elements To delete an element from the canvas Customizing Services using ParametersCreating loop-back links To create a loop-back linkTo view parameters Validating ServicesTo validate a service Parameter Value DescriptionPossible Causes and Solutions Troubleshooting ServicesTo view service warning logs Log EntryUsing Elements to Create Call Answering Services User context and service elementsHow elements affect user context Selecting values within elements using the value selectorSynchronizing contacts Select the Tools menu Synchronize contactsEnterprise Communications Server Overview 110 Copyright 2009 ADTRAN, Inc Play One-time Message element Using Standard ElementsHang-up element Standard elementsPlay Announcement element Play Greeting typeTo record an announcement for a Play Announcement element To enable the Play status message mode for greetingsMenu element To play temporary recordingsTo set selection keys on a Menu element Select Contacts Unknown Flow control elementRouting incoming calls based on phone numbers To set call flow according to time restrictions Routing incoming calls based on times and daysTo enter a phone number manually Voicemail element Deliver Messages elementDeliver Messages element Transfer Call element To specify a transfer target for the Transfer Call elementNever Never prompts the caller to record a name Assisted Transfer elementTo specify a call number for the Assisted Transfer element Always Notify Pager elementTo specify a pager number for the Notify Pager element Unknown callerSend Email element To specify an account code for the Notify Pager elementSend Fax element To specify a custom notificationTo include a cover page for the Send Fax element To specify a fax number for the Send Fax elementTo specify a list of faxes for a Send Fax element To send faxes in your mailbox using a Send Fax element Receive Fax elementUsing the Receive Fax Element in a Service Using the Receive Fax serviceFax-on-demand element Creating a Receive Fax service to receive fax notificationsReceive Fax Service Example Fax-on-demand element Using Advanced Elements Record Announcement element Action Key Description Instructing callers how to make a recordingRecording an announcement Recording a greeting Recording a temporary recordingAdvanced Record Announcement Options To enable callers to change an announcement in a databaseRecording into a database To limit the length of a recorded messageBeep before recording Review message menu To set Take Message specificationsTake Message element Advanced Menu element To set selection keys on a menuTo remove a selection key from a menu Change Mailbox Password elementManage Mailbox element Verify Password element Gather Digits element Loop Counter elementText To Speech element Compare Data element To specify the number of digits to gatherTo direct a caller using the Compare Data element Create Log Entry element142 Copyright 2009 ADTRAN, Inc Using Announcements in Call Answering Services Using Prerecorded AnnouncementsTo preview a prerecorded announcement To select a prerecorded announcement for an elementRecording Announcements Audio Editor has a Viewing pane and a Text areaTo record an announcement Creating and recording announcementsTo create an announcement Audio commands Changing announcementsTo select part of the waveform View and select commandsProcess commands To delete part of an announcement Select View Zoom to Fit All150 Copyright 2009 ADTRAN, Inc To add to an announcement Select Edit Select All To change the volume of a recordingIncrease Volume Decrease Volume Maximize Volume Managing Announcements Managing Announcements Enterprise Communications Server Using Databases in Call Answering Services Managing Data SourcesTo add information in a user data table Add button is editable and might have a different titleTo change information in a user data table To delete a row in a user data tableExamples Data Type DefinitionsData Type Value Accessing Data using Database Service Elements Using the Data Source SelectorTo specify a data source for an element System values Name Description Example Format 162 Copyright 2009 ADTRAN, Inc Using Database Elements Database elementsSorting data rows Fetch Data elementFetch Data results Dial for Data element Selecting a row of dataDialing for Data results Add Data element To delete a field assignment for the Add Data element Delete Data elementTo specify a source and fields for the Add Data element Update Data element To specify field assignments for the Update Data elementMove Current Row element Applying the move current row elementPrompt for Current Row element Caller prompts Prompting callers when more than one row is returnedCaller input and results Key Pressed ResultsImporting and Exporting Items Importing and ExportingStarting the Import/Export Wizard To start the Import/Export wizardTo export an item To change the automatic login option Setting OptionsSetting General Options Enable the Enable automatic login check boxSetting Message Delivery Options To change your message waiting light behaviorSelect Tools Options Select the Message Delivery tab To specify a default account codeTo specify conditions to cancel Active Message Delivery Customizing your Mailbox To set the message summary mode using the desktopDisabled Quick Verbose Sorting messagesTo turn password verification on or off Turning password verification on or offTo turn message information on or off using the desktop Turning message information on or offSelect Tools Options Select the Integrated Messaging tab Setting Integrated Messaging OptionsTo specify display options for new LMS messages To change the new LMS message notification soundTo set the level of voice message compression To change the Imap user passwordCompressing Voice Messages Select Tools Options Select the Incoming Messages tabCompressing Voice Messages Enterprise Communications Server Symptoms TroubleshootingTroubleshooting Message Waiting Indicators SolutionTroubleshooting the NetVanta UC Server SolutionsUsing the NetVanta UC Server Logs Solution C Uninstall all software and reinstallManaging NetVanta UC Server Alerts from Windows SBS Errors and Warnings Alert NotificationsTo view system errors and warning logs To acknowledge the alert notificationTo access the NetVanta UC Server alerts from Windows SBS Provider UC server SetEventID256 ClearEventID512To remove old log entries Managing logsTo retrieve and view a log Select Clear logTo rename a log archive To archive a logSelect Archive log Select Edit RenameTo delete a log archive Troubleshooting warning log entriesTo export a call log using the Import-Export wizard Select Edit DeleteLog Entry Possible Causes and Solutions Accessing Documentation and TrainingAccessing Technical Support Accessing Technical Support Enterprise Communications Server Appendix a Glossary Identities Fax-on-demandGreetings Integrated MessagingUser Remote mailbox managementText-to-speech Unified Messaging196 Copyright 2009 ADTRAN, Inc Select Install UC Client Appendix B Installing the NetVanta UC Client ApplicationTo install the application