Enterprise Communications Server

Using Database Elements

 

 

For example, assume that you have a data source with a Date field, and that each row in the data source has a unique date value. If the data source defines a sort order based on this Date field and descending order, then any Dial for Data element that fetches from the data source will retrieve rows in descending date order. If a Dial for Data element fetches multiple rows, then the first row will be the row in the fetched set of records with the newest value in the Date field. Thus another element referencing this Dial for Data element would always reference the newest row. Without the sort, you cannot predict which row in the retrieved set would be first.

Selecting a row of data

When a Dial for Data element fetches one or many rows, the first row becomes the current row. The order of the rows is determined by the sorting modes selected, as described above.

Other elements can refer to fields fetched by the Dial for Data element. These elements reference the value in the current row. A different current row can be selected, using the Move Current Row element on page 170 or Prompt for Current Row element on page 171. For information about specifying data sources, filter fields, and values, refer to Using the Data Source Selector on page 159.

You can put a Play Announcement element before a Dial for Data element to give the caller instructions about how to use the feature.

Add Data element

Add Data element

The Add Data element allows callers to add to the data in a specified data source. The Record Announcement element can be used to record temporary recordings, which can be used with the Add Data element as a form filling application, in order to request quotes, have callers answer general customer service questions, and so on. For more information on temporary recordings, refer to Allowing callers to make temporary recordings within a service on page 109.

If the data is added successfully, the caller exits the regular connector pin.

If the data is not added successfully, for any reason, the caller exits the Otherwise connector pin.

619510003-1A

Copyright © 2009 ADTRAN, Inc.

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ADTRAN 619510003-1A manual Add Data element

619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

One of the main features of the ADTRAN 619510003-1A is its support for advanced data transmission technologies. The device supports both T1 and E1 interfaces, allowing it to operate effectively across various network configurations. This flexibility enables service providers to offer high-speed internet connectivity and voice services over traditional copper lines, making it easier to deploy next-generation services without extensive infrastructure overhauls.

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