Customizing your Mailbox using your Computer

Enterprise Communications Server

 

 

Customizing your Mailbox using your Computer

This section explains how to customize your mailbox, such as recording greetings and one-time messages, using UC Client voice message features on your user extension.

You manage all voice message features using the main window or Assistant menu. This menu appears by default when you start the application. You can access voice-messaging features by selecting the feature icons in the navigation pane.

For more information on setting mailbox options from your computer, refer to

Customizing your Mailbox on page 178.

Recording and selecting greetings

Using the Greeting Management pane, you can create and record new greetings, or play and delete existing greetings. You can manage four types of greetings:

•External greeting

•Internal greeting

•Mailbox identifier greeting

•Out-of-office greeting

Callers from outside your workplace hear the external greeting. This greeting is longer and more informative than the internal greeting. Here is an example of an external greeting:

“Thank you for calling [your workplace name]. We are unable to take your call at this time; please leave a message at the sound of the beep and we will get back to you before the end of the day.”

Callers from another extension at your workplace hear the internal greeting. This greeting is shorter than an external greeting and can be more informal because it is intended for internal callers. Here is an example of an internal greeting:

“Hi, I’ll be in a meeting all morning, but I’ll get back to you after lunch. Thanks for your patience.”

The mailbox identifier greeting consists of your name. Callers hear this greeting when their call is transferred to your extension. The mailbox identifier is always available in the greetings list and you cannot delete it.

Enable the out-of-office greeting when you are away from the office for an extended time. The caller cannot interrupt the out-of-office greeting. Callers hear the entire greeting before they can leave a message. You can record an out-of-office greeting and enable it only when you need it. You can re-use the same greeting each time you are out of the office. When you start the application, a notice reminds you that the

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Copyright © 2009 ADTRAN, Inc.

619510003-1A

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ADTRAN 619510003-1A manual Customizing your Mailbox using your Computer, Recording and selecting greetings
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619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

One of the main features of the ADTRAN 619510003-1A is its support for advanced data transmission technologies. The device supports both T1 and E1 interfaces, allowing it to operate effectively across various network configurations. This flexibility enables service providers to offer high-speed internet connectivity and voice services over traditional copper lines, making it easier to deploy next-generation services without extensive infrastructure overhauls.

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In conclusion, the ADTRAN 619510003-1A is a comprehensive networking solution that combines advanced features, technologies, and characteristics into a single platform. Its support for multiple interfaces, integrated Ethernet switching, scalability, and ease of management make it an ideal choice for service providers and enterprises looking to enhance their network infrastructure. As telecommunications and data demands continue to grow, the ADTRAN 619510003-1A stands out as a reliable and forward-thinking solution.
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