Enterprise Communications Server

Using Databases in Call Answering Services

 

 

12 Using Databases in Call Answering Services

This chapter introduces User Data Sources and how to manage them, how to use access database information using database elements in call answering services, and includes the following topics:

Overview on page 155

Managing Data Sources on page 155

Accessing Data using Database Service Elements on page 159

Using Database Elements on page 163

To access database information the system must be licensed for database integration. If you are not licensed for database integration then the Database tab of elements is not visible.

Overview

You can use the UC server to access dynamic database information using services. A user with access to the Administrator tab can create user data tables. Each user has a copy of the table where they can save their personal data. All the user data tables that are used in your active services are displayed in the Assistant pane.

For information about creating user data tables, refer to the Managing Data Sources section of the ADTRAN UC Server Administrator Manual.

Managing Data Sources

Data sources are set up like tables. Each table row corresponds to a data row or record. Each table column corresponds to a field (for example, a name, address, or fax).

619510003-1A

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ADTRAN 619510003-1A manual Using Databases in Call Answering Services, Managing Data Sources

619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

One of the main features of the ADTRAN 619510003-1A is its support for advanced data transmission technologies. The device supports both T1 and E1 interfaces, allowing it to operate effectively across various network configurations. This flexibility enables service providers to offer high-speed internet connectivity and voice services over traditional copper lines, making it easier to deploy next-generation services without extensive infrastructure overhauls.

In addition to its wide array of interface options, the ADTRAN 619510003-1A boasts integrated Ethernet switching capabilities. This allows for seamless integration into existing Ethernet networks, providing users with the ability to connect multiple devices while maintaining high data transfer rates. Furthermore, the unit supports various protocols, including PPP and MLPPP, ensuring compatibility with different network environments and enhancing overall user experience.

Another significant characteristic of the ADTRAN 619510003-1A is its scalability. As network demands grow, the device can accommodate increased bandwidth and additional services without requiring substantial reconfiguration. This feature is particularly valuable for businesses looking to future-proof their network investments while also ensuring they can adapt to changing demands.

The ADTRAN 619510003-1A is also designed with reliability and ease of use in mind. Its built-in diagnostics and monitoring tools enable network administrators to quickly identify and resolve issues, minimizing downtime and enhancing overall network reliability. The user-friendly interface simplifies configuration and management, allowing even those with limited technical expertise to effectively utilize the device.

In conclusion, the ADTRAN 619510003-1A is a comprehensive networking solution that combines advanced features, technologies, and characteristics into a single platform. Its support for multiple interfaces, integrated Ethernet switching, scalability, and ease of management make it an ideal choice for service providers and enterprises looking to enhance their network infrastructure. As telecommunications and data demands continue to grow, the ADTRAN 619510003-1A stands out as a reliable and forward-thinking solution.