Enterprise Communications Server

Accessing Data using Database Service Elements

 

 

7.Select a sort mode, and enable Descending if you wish the results to be sorted in a descending order. When you choose a System Value in an element of a service, the information is taken from the current call and from within your system and used, for example, to fetch a value for a Fetch Data element.

Table 12–1: System values

Name

Description

Example Format

 

 

 

Today

A UC server Date value representing today’s

December 25, 2006

 

date.

 

 

 

 

Current Time

A UC server Time of Day value representing the

Format depends on location.

 

current time.

For US and Canada, 12:02

 

 

PM.

 

 

 

User Name

The user profile name of the profile that owns

Paul Smith

 

the called extension.

 

 

 

 

User Extension

The extension number where the call was

224

 

initially received.

 

 

 

 

Selected User Name

If a Select Extension element is executed, this

Mark Jones

 

is the user profile name of the profile that owns

 

 

the selected extension. Otherwise, it is User

 

 

Name.

 

 

 

 

Selected Extension

If a Selected Extension element is executed,

225

 

this is the selected extension. Otherwise, it is

 

 

User Extension.

 

 

 

 

Caller Name

The same as Matched Contact Name, if the

Paul Smith

 

matched contact name is not blank. If it is, the

 

 

value of Caller-Id.

 

 

 

 

Caller-Id

A UC server Text Value representing the caller.

Paul Smith [613-599-9698]

 

Typically, it is the form “name [number]”.

 

 

However, if the name is blank, it is in the form

 

 

“number”. It might also have special values,

 

 

such as <Private Number>, <Long Distance> or

 

 

<Unknown Caller>. Phone number format

 

 

depends on the underlying transport.

 

 

 

 

Caller-Id Name

A UC server Text Value containing the caller

Paul Smith

 

name as provided by the underlying transport.

 

 

 

 

Caller-Id Number

A UC server Text Value containing the raw caller

613-599-9698

 

telephone number as provided by the

 

 

underlying transport.

 

 

 

 

Caller-Id Canonical

A UC server Phone Number Value containing

+1 (613) 599-9698

Number

the complete, formatted number.

 

 

 

 

Caller-Id Area Code

A UC server Text Value containing the area

613

 

code of the number.

 

 

 

 

Caller-Id Area Code/

A UC server Text Value containing the area

613599

Exchange

code and the exchange.

 

 

 

 

Caller-Id Exchange

A UC server Text Value containing the

599

 

exchange.

 

 

 

 

619510003-1A

Copyright © 2009 ADTRAN, Inc.

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ADTRAN 619510003-1A manual System values Name Description Example Format
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619510003-1A specifications

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