Enterprise Communications Server

Overview

 

 

greeting, or temporary recording to a caller that encounters the element in a service.

The values that are available using the Value Selector depend on how your service and system are set up. For example, to use database values, a database element must be included in the service. To specify Gather Digits values, a Gather Digits element must be included in the service.

To use database values and elements, your system must be licensed for database integration.

Allowing callers to make temporary recordings within a service

Some elements allow you to select audio files such as announcements, greetings, database values, or temporary recordings. Using the Record Announcement element, a caller can record audio into a temporary recording, and elements like Play Announcement can be used to play the audio.

Temporary recordings exist only for the duration of the service. That is, when a service starts, no temporary recordings exist. If a caller makes a temporary recording, the recording is stored in a temporary file that can be played by another element. All temporary recordings are discarded when the service ends. Up to ten temporary recordings can be created.

Temporary recordings can be referenced in the following elements:

Play Announcement element

Menu element

Send Email element (custom)

Record Announcement element

Add Data element

Update Data element

In order to use the Add Data and Update Data elements, your system must be licensed for database integration.

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ADTRAN 619510003-1A manual Enterprise Communications Server Overview

619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

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