Enterprise Communications Server

Using Standard Elements

 

 

the specified menu action. It retrieves announcements from the set of announcements that belong to the user profile in the user context. Database values come from a data source element and are not affected directly by user context. If you specify [Called Extension], the greeting is fetched from the user profile in the user context.

Menu element

Temporary recordings are created using the Record Announcement element, to record the audio for a specific temporary recording after a service has started, which is discarded after the service ends. For more information on temporary recordings, refer to Allowing callers to make temporary recordings within a service on page 109.

Callers are allowed to try only three times to select from the menu. If they make another attempt, they follow the “Too many attempts” connector pin.

When callers press a selection key, they move through the connector pin to the next element, depending on their choice. When you are finished setting selection keys, you can connect an element for each selection key that you set.

To set selection keys on a Menu element

1.In the first On list box, select the number that you want. The number one appears by default.

2.Select Add to add an On list box for setting additional keys. The UC server enters the key in numerical sequence. You can also select a key from the list. You can set a maximum of 12 keys. Keys range from one to nine, then include zero, *, and #.

3.To delete a selection key on a Menu element, select the trashcan icon to the left of the key that you want to delete. Remember to change the announcement associated with the menu so that it reflects the changes.

For information about recording an announcement for the Menu element, refer to To record an announcement for a Play Announcement element on page 114.

619510003-1A

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ADTRAN 619510003-1A manual To set selection keys on a Menu element
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619510003-1A specifications

The ADTRAN 619510003-1A is a versatile and robust networking device that is designed to meet the demands of modern telecommunications infrastructures. This high-performance networking solution plays a significant role in providing reliable connectivity, particularly in telecommunications and enterprise environments.

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