AT-TQ2403 Management Software User's Guide

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Reset the AP to Factory Defaults

If you are experiencing extreme problems with the AT-TQ2403 Management Software and have tried all other troubleshooting measures, you can reset the access point. This will restore factory defaults and clear all settings, including settings such as a new password or wireless settings. You will be prompted to confirm whether you do want to reset the system.

The following command resets the access point from the CLI:

AT-TQ2403# factory-reset

Are you sure you want to reset the system to factory defaults <y/n>?

Note: Keep in mind that the factory-reset command resets only the access point you are currently administering; not other access points in the cluster.

Upgrade the Firmware

As new versions of the AT-TQ2403 Management Software firmware become available, you can upgrade the firmware on your devices to take advantages of new features and enhancements.

Caution:

Do not upgrade the firmware from a wireless client that is associated with the access point you are upgrading. Doing so will cause the upgrade to fail. Furthermore, all wireless clients will be disassociated and no new associations will be allowed.

If you encounter this scenario, the solution is to use a wired client to gain access to the access point:

∙Create a wired Ethernet connection from a PC to the access point.

∙Bring up the Administration UI

Repeat the upgrade process using with the wired client.

Note: You must do this for each access point; you cannot upgrade firmware automatically across the cluster.

Keep in mind that a successful firmware upgrade restores the access point configuration to the factory defaults

To determine the firmware version you are currently running on your AP, use the following command:

AT-TQ2403# get system version 2.0.0

Follow these steps to upgrade to the latest firmware using the CLI:

1.Before you begin the upgrade process, put the valid upgrade file on a web server that is accessible from the AP.