7.

Connect external speakers or

Yes

Logic board, internal

 

 

headphones to audio-out port

 

speakers, and audio-out port

 

 

and play a known-good sound

 

functioning correctly. Return

 

 

file. Verify if sound quality is

 

system to user.

 

 

acceptable.

 

 

 

 

No

Go to step 8.

 

 

 

 

 

 

 

 

 

8.

Disconnect and carefully

Yes

Replace damaged audio

L14

 

inspect audio connectors

 

connectors assembly. If issue

 

 

assembly and its connection to

 

persists, verify if symptom has

 

 

logic board for damage such as

 

changed.

 

 

bent pins or pinched/cut wires.

 

 

 

 

No

Replace logic board.

M09

 

 

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  100

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Image 100
Apple MD094LL/A manual Persists, verify if symptom has