SD Card Not Recognized

Unlikely cause: LCD panel, logic board, optical drive, hard drive

Quick Check

Symptom

Quick Check

 

 

 

SD Card Not Recognized

1.

Insert user’s SD card into a known-good system

• Card does not show up on

 

and verify that it functions properly. If card

desktop or in System Profiler

 

cannot be read, contact card manufacturer for

 

support options.

 

 

 

2.

Verify SD card slot with known-good SD card.

 

3.

Check correct drivers are installed for user’s SD

 

 

card type. Standard SD cards are supported by

 

 

Mac OS X, but others may require specific driver

 

 

software to be used.

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Verify if SD card inserts

Yes

Go to step 2.

 

 

correctly in SD slot.

 

 

 

 

No

Go to SD Card Will Not Insert

 

 

 

 

 

 

 

Into Slot symptom flow.

 

 

 

 

 

 

2.

Unlock and insert user’s SD

Yes

Go to step 6.

 

 

card and verify it shows up on

 

 

 

 

No

Go to step 3.

 

 

desktop or in System Profiler.

 

 

 

 

 

 

3.

Insert a known-good unlocked

Yes

User’s SD card not functioning

 

 

SD card and verify if read/write

 

properly. Contact card

 

 

capabilities are working.

 

manufacturer for support.

 

 

 

 

 

 

 

 

No

Go to step 4.

 

 

 

 

 

 

4.

Run System Profiler and verify

Yes

Go to step 5.

 

 

if SD card reader is now listed

 

 

 

 

No

Reseat SD cable at SD board

 

 

in USB devices.

 

 

 

and logic board

 

 

 

 

 

 

 

 

If issue persists, replace

X03

 

 

 

SD reader cable.

 

 

 

 

 

 

 

If issue persists after cable

 

 

 

 

was replaced, replace

X24

 

 

 

SD reader board.

 

 

 

 

If issue persists after card

M17

 

 

 

reader was replaced, replace

 

 

 

logic board.

 

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Mass Storage  84

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Image 84
Apple MD094LL/A manual Symptom Quick Check SD Card Not Recognized