Apple MD094LL/A manual Symptoms Quick Check Camera Issues

Camera Issues

Unlikely cause: LCD display, power supply, hard drive, optical drive, fans, speakers, microphone

Quick Check

Symptoms		Quick Check
Camera Issues		1.	Launch Apple System Profiler and confirm that
•	Camera not detected		system’s USB hub and built-in camera are visible.
• No green LED for camera		2.	Verify camera lens and glass panel are clean and
•	Excessive blooming		free of contaminants. Clean glass panel if needed.
•	Poor White Balance	3.	Launch Photo Booth to verify that green indicator
•	Poor Focus
			LED near camera lens turns on and image quality
•	Green image		is acceptable.

•Image distortion

Deep Dive

Check	Result	Action	Code
1. Launch Apple System Profiler	Yes	Camera recognized.
and verify built-in camera is		Go to step 2
visible in USB list of devices.
	No	Inspect and reseat camera
		cable connection on logic
		board. Go to step 2.
2. Launch Photo Booth. Verify if	Yes	Camera functioning. Return
green LED near camera lens		system to user.
turns ON and image appears
	No	Remove glass and clean both
normal.
		sides. Clean camera lens.
		If issue persists, replace	X07
		camera cable.
		If issue persists, replace	X07
		camera.
		If issue persists, replace logic	M13
		board.

2010-09-09 iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  101