iMac (27-inch, Mid 2010) Symptom Charts — Communications 87
2010-09-09
Deep Dive
Check Result Action Code
1. Open System Proler. AirPort
is listed under Network, while
Bluetooth is listed under USB.
Verify if both AirPort and
Bluetooth cards are recognized.
Yes Install all available software
updates for AirPort/Bluetooth
and re-test. If issue persists
after software update, go to
step 4 for AirPort, or go to
step 6 for Bluetooth.
No Go to step 2 for AirPort.
Go to step 6 for Bluetooth.
M11
2. (Airport) Reseat AirPort cable
connection on logic board and
on AirPort card. Verify if AirPort
card is now listed in Apple
System Proler.
Yes Issue resolved by reaseating
AirPort cable.
No Replace AirPort cable
(between logic board and
AirPort card carrier) and re-
test. Go to step 3.
3. (Airport) After cable has been
replaced, verify if AirPort card
is now listed in Apple System
Proler.
Yes Issue resolved by replacing
AirPort cable.
X03
No Replace AirPort card carrier
board and re-test. If issue
persists (card not seen on
bus), replace AirPort card.
M11
4. (Airport) Enable AirPort and
verify if known local AirPort
networks are available,
or create a computer-to-
computer network with
another Macintosh computer
using AirPort. See http://
docs.info.apple.com/article.
html?path=AirPort/5.0/en/
ap2110.html. Verify if you
connect successfully.
Yes Issue resolved.
No Go to step 5.
5. (Airport) Check and reseat the
two antennas to the AirPort
card. Verify if you can connect
to known AirPort network.
Yes Issue resolved.
No Replace AirPort card. If issue
persists, replace AirPort
antenna(s). If the damaged
antenna is the one embedded
in rear housing behind Apple
logo, replace rear housing.
N04