Replace screws in order shown | Apple MD094LL/A guide

3Replace screws in order shown.

Note: Insert a disc into the optical drive to check that optical drive is correctly aligned with the rear housing.

2010-09-09

iMac (27-inch, Mid 2010) Take Apart — Optical Drive 194

Image 194

Apple MD094LL/A manual Replace screws in order shown

Contents

 Apple Technician Guide IMac 27-inch, Mid USA Basics Contents About This GuideTroubleshooting Symptom Charts Take Apart General Information Handling the Panel Bluetooth Board LCD Panel Vertical Sync Cable Vsync Video Card Additional Procedures Views  Apple Technician Guide About This Guide Updated 9 August UpdatesUpdated 9 September Feedback  Apple Technician Guide Basics Overview Identifying Features Product Configurations Safety Precautions Serial Number Location New Accessories Magic Trackpad About the Indicator Light Pairing the Magic Trackpad Apple Battery Charger Batteries  Apple Technician Guide Troubleshooting Update System Software & Firmware General TroubleshootingWireless Troubleshooting Troubleshooting Theory Common Reset Procedures Power On Self Test Post Hardware vs. Software Resetting the System Management Controller SMC Resetting Parameter RAM Pram Starting Up in Safe Mode Removing the Battery, Measuring DC Voltage Sensor DiagnosticsSensors Errors Suggested Action Logic board this sensor is part Video card assembly Board Sensor cable if damaged Sensor Connector Locations Top Side of Logic Board Sensor Locations Sensor Connector Location Back Side of Logic Board Diagnostic LEDs Location of Diagnostic LEDs LED #2 LED FunctionsLED #1 LED #3 LED Startup Sequence LED #1 = Power availableLED #1 + LED #2 = Power available, and system is powered on Logic Board Test Points According to user setupBoard, to enable backlight Function Functional Overview Block Diagram Refer to this diagram to see how modules are interrelated Symptoms Quick Check No Power, Dead Unit Symptom ChartsNo Power, Dead Unit Check Result Action Code To Won’t Start Up symptom Sequence and error codes, symbols for Symptoms Quick Check Won’t Start UpSafe Boot, Safe Mode? Won’t Start Up Go to Hard Drive Not Using a digital multimeterGo to AirPort Card Kernel Go to Optical Drive Not Troubleshooting Shutdown Causes Intermittent Shutdown Power-related system shut downs Powers off during startup Symptoms Quick Check Intermittent ShutdownMake sure that power cord is securely attached Supply replacement Hard drive, update OS withOS on an external drive. Verify Recognized symptom flow Cord and AC outlet, Verify if X22 X03M23 P17 About You need to restart your computer Symptoms Quick Check Kernel Panic, System CrashesKernel Panic, System Crashes Kernel panic messages X01 Go to Camera Issues orGo to AirPort/Bluetooth Go to SD Card Not No Video Symptoms Quick Check No VideoGo to Backlight Issue/No Go to Won’t Start Up M03 Diagnostic LEDs on edgeLocate diagnostic LEDs on L03 Corrupted Video Symptoms Quick Check Corrupted VideoIf issue cannot be seen in the screenshot then Video drivers, software, or video/logic board M04 Disconnect DisplayPort cable Yes Replace DisplayPort cable Utility Diagnostic and enterResolved with replacement LCD panel Cable and go to step Symptoms Quick Check Burnt Smell/Odor Burnt Smell/Odor Smfeedback2@apple.com Uncategorized SymptomsNo Power, Dead Unit symptom flow Backlight Issue/No Backlight Symptoms Quick Check Backlight Issue/No Backlight Logic board and LCD panel Panel. Run Apple Service Display Utility to verifyPanel with correct backlight Display Noise / Unstable Flickering Symptoms Quick Check Noise / Unstable FlickeringDisplay Backlight Issue / No Backlight Run Apple Service Display Utility to verify the resolution To Noise/Hum/Vibration When adjusting brightness levelSymptom flow Issue resolved LCD Image Issues Lines Go to pixel anomaliesGo to vertical/horizontal Go to non-uniform Symptoms Quick Check Incorrect/Missing Colors Incorrect/Missing Colors Yes Replace LCD panel. Run L02 Boot from install DVD to determine if a potential Symptoms Quick Check Distorted/Blurred ImageClean outside of glass panel Software issue exists Reinstalling internal DisplayPort Pixel Anomalies L08 Do not replace LCD panel Noise / Unstable Flickering Symptoms Quick Check Vertical/Horizontal LinesVertical/Horizontal Lines M24 L04 Service Display Utility toIssue resolved. If video card Non-Uniform Brightness / Color Symptoms Quick Check Non-Uniform Brightness/ColorService Display Utility. To Cracked glass panel Symptoms Quick Check Cosmetic Defects to LCDCosmetic Defects Error codes, symbols Symptoms Quick Check Drive Not RecognizedDrive No Boot Hard Drive Not Recognized Logic board Reboot computer. Verify if Yes Check that the 4 wire Sata Yes Replace any damaged SataPower cable carrying 12v System boots successfully To user Hard Drive Read/Write Errors Go to Optical Drive Read If computer starts up Mac OS without errorsH04 H03 Hard Drive Noisy Symptoms Quick Check Hard Drive NoisyHum/Vibration symptom Refer to Kbase article TS3204 Evaluating Go to Fan Failures/Thermal H06Hard drive Symptoms Quick Check Drive Not Recognized/Mount Optical Drive Not Recognized Optical Drive Won’t Accept/Eject Media Symptoms Quick Check Drive Won’t Accept MediaNot Recognized symptom flow Drive Won’t Eject Media J03 Optical Drive Read/Write ErrorSymptoms Quick Check Drive Read/Write Data Error Issue resolved CD and DVD media. Verify if Replace optical drive Install known-good opticalDrive SATA+Power cable Diagnostics, replace optical Drive Specifications Optical Drive Not Performing to SpecificationsSymptoms Quick Check Optical Drive Not Performing to Same type to rule out media issue Running diagnostics, replace Optical drive Test optical drive with different Symptoms Quick Check Optical Drive Noisy J04Optical Drive Noisy Compare system with similar Verify if known-good SD card SD Card Will Not Insert Into SlotSeat into slot Media Cards MMC Tighten SD reader board Now fits in slot Screws. Go to step Symptom Quick Check SD Card Not Recognized SD Card Not Recognized Correctly read and written KBase #HT1365 AirPort Potential source AirPort/Bluetooth IssuesIssue. See kBase #HT1365 Airport potential Interference Html?path=AirPort/5.0/en N04 Discoverable mode. Verify if Bluetooth issues are resolvedM11 Symptoms Quick Check AirPort Card Kernel Panic AirPort Card Kernel Panic Ethernet Port/Device Issue Symptoms Quick Check Ethernet Port/Device Issue Troubleshooting purposes Wireless Input Device Does Not PairKBase #HT2532 Mac OS How to change the MTU for Html?path=Mac/10.6 Go to Wireless Input Device Loses Connection symptom Verify System Preferences/Network settings Connector is damagedGo to Wireless Input Device Loses Connection symptom Go to step With customer’s mouse Yes Symptoms Quick Check Apple Remote Inoperable Apple Remote Inoperable Responds to Apple Remote Yes Lens blocked or sensor notThat computer now M09 Symptoms Quick Check Audio MicrophoneAudio Microphone L14 Inspect microphone cable Yes Replace rear housingAudio Built-in Speakers Have Distorted Sound Is normal during playback Audio No Audio from Built-in Speakers Symptoms Quick CheckSee kBase #TS1574 Troubleshooting issues Audio Board Go to System Preferences Device, replace audio cableOutput and verify that Internal Go to step Quality is acceptable Set speaker balance 100% Persists, verify if symptom has Camera Issues Symptoms Quick Check Camera Issues Unplug all FireWire devices FireWire Device Not RecognizedFor external FireWire drives, make sure any Mode. Verify if FireWire device Software on User account. Issue Symptoms Quick Check USB Device Not Recognized USB Device Not Recognized Bluetooth not recognized M15 Function Properly Wired Keyboard Does Not Function ProperlySymptoms Quick Check Wired Keyboard Does Not Go to Keyboard Specific Keys Do Not Respond Go to Optical Drive Won’t Accept/Eject Media Keyboard Specific Keys Do Not Respond Wired Keyboard/Mouse Not RecognizedInput Device Doesn’t Pair symptom flow to Go to USB Device Not Clean your Mighty MouseTroubleshooting Mighty Mouse and determining Not Function Properly Pair with computer Not charge batteries Not charge batteries Trackpad erratic tracking Apple Wireless Mouse/Magic Trackpad Erratic TrackingSymptoms Quick Check Apple Wireless Mouse/Magic Wireless Input Device Loses Connection K08 P01 Apple Battery Charger Does Not Charge BatteriesCharge Batteries P10 Vary from 80% to almost full Was installed in chargerSoftware is installed and up-to-date, and that Device is supported with user’s system Unstable Flickering symptom flow Symptoms Quick Check Noise/Hum/VibrationStand/Hinge Issues symptom flow Noise/Hum/Vibration Go to Audio Built-in Speakers Have Distorted Location table in GeneralGo to Optical Drive Noisy Board. Go to Noise/Unstable Being used When working around an Energized system From fan housingReinstall fans while carefully Yes P04 Verify that vents on bottom and back of system Fan Failures / Thermal IssuesSymptoms Quick Check Fan Failures / Thermal Issues System feels very hot X23 Stand/Hinge IssuesSymptoms Quick Check Stand/Hinge Issues Manuals available at http//support.apple.com Verify if damage caused by user environment Symptoms Quick Check Physical DamagePhysical Damage Broken glass  Service Source Take Apart Required Tools General InformationOpening the Unit KBase #HT3452 Hand Tools for Desktop and Portable Repairs Cleaning Tools Starter Kit Required Special Tools for Glass Panel Cleaning & Handling the Glass Panel Do’s and Don’ts How to Remove a Broken Glass Panel Handling a Broken Glass Panel IMac 27-inch, Mid 2010 Take Apart General Information IMac 27-inch, Mid 2010 Take Apart General Information IMac 27-inch, Mid 2010 Take Apart General Information IMac 27-inch, Mid 2010 Take Apart General Information Safety Screw Sizes Reassembly StepsLogic Board Handling Tools Access DoorFirst Steps ESD mat and wrist strap Phillips #2 screwdriver Removal Remove Access doorMemory ESD mat and wrist strap Reassembly Microfoam bag Glass PanelShut down unit Unplug all cables Put on ESD strap Removal Reassembly Set unit in upright position to minimize settling of dust IMac 27-inch, Mid 2010 Take Apart Glass Panel Camera Glass panel Removal Reassembly LCD Panel Reassembly Note Remove 8 T10 screws IMac 27-inch, Mid 2010 Take Apart LCD Panel Pull display forward slightly to disconnect Important Panel Handling information Replacement LCD panel includes Vsync cable Mylar tape Aluminum tape Handling the Panel Important Handle LCD panel by the edges only Connect the DisplayPort cable IMac 27-inch, Mid 2010 Take Apart LCD Panel IMac 27-inch, Mid 2010 Take Apart LCD Panel Glass panel LCD panel Pull cable straight out of connectorVertical Sync Cable Vsync Peel black insulator to access cable LED Temp Sensor Cable Peel back mylar tape securing cable to LCD panel No tools are required for this procedureDisplayPort Cable IMac 27-inch, Mid 2010 Take Apart DisplayPort Cable Audio Ports and Cable Torx T10 screwdriver ESD mat and wrist strap Also help keep audio cable aligned while tightening screws AirPort Antenna Magnetized Torx T8 screwdriver ESD-wrist strap and mat Disconnect antenna cable from AirPort card AirPort Card Magnetized Torx T6 screwdriver ESD-wrist strap and mat Remove 1 T6 screw 922-8579 Hold card by edges and pull it out of the slot Magnetized Torx T10 screwdriver ESD-wrist strap and mat AirPort Carrier BoardGlass panel LCD panel AirPort card Disconnect Airport data cable Remove 2 T10 screws 922-6850 Tools ESD-wrist strap and matt Black stick AirPort CableGlass panel LCD panel AirPort carrier board Removal Bluetooth Antenna Disconnect Bluetooth antenna from the Bluetooth card Bluetooth Board Removal LED Backlight Board Removal Power Supply Voltage Remove 4 T10 screws Self-tapping, 922- 6850, short S Longer self-tapping 922- 9593, long L Route AC power inlet cable over power supply pressure wall Glass panel LCD panel Power supply Backlight Pressure Wall Lift pressure wall off posts in the rear housing Power Supply/Hard drive Pressure Wall Lift pressure wall off posts in the rear housing Replace Kapton tape securing AC inlet cable to pressure wall Hard Drive Removal Orient drive with circuit board facing up as shown Hard Drive Sensor Cable Glass panel LCD panel Hard drive Each hard drive manufacturer has a unique sensor cable Optical Drive Torx T10 screwdriver ESD-wrist strap and mat Removal IMac 27-inch, Mid 2010 Take Apart Optical Drive Reassembly Replace screws in order shown Tools ESD-wrist strap and mat Optical Sensor CableGlass panel LCD panel Optical drive Peel up foam gasket to release sensor end of cable Optical Drive Fan Remove 1 T10 screw 922-9236 Torx T8 screwdriver ESD-wrist strap and mat Black stick SD Card ReaderEEE code Removal Reassembly SD Card Reader Cable Glass panel LCD panel Optical drive Optical drive fan IMac 27-inch, Mid 2010 Take Apart SD Card Reader Cable IR Board and Cable ESD-wrist strap and mat Black stick Removal Logic Board Transfer this jumper if replacing the logic board Power button CPU fan Skin temp sensor 922-6800, 2 short 922-9237, 2 20mm, medium Carefully lift board up and out of rear housing Handling Logic Board Reassembly IMac 27-inch, Mid 2010 Take Apart Logic Board IMac 27-inch, Mid 2010 Take Apart Logic Board IMac 27-inch, Mid 2010 Take Apart Logic Board Hard drive temp sensor or HD jumper if SSD-only config IMac 27-inch, Mid 2010 Take Apart Logic Board Video Card Removal IMac 27-inch, Mid 2010 Take Apart Video Card Solid State Drive SSD Torx T8 screwdriver Black stick ESD-wrist strap and mat Removal Use a black stick to pry pressure wall off rear housing Lift pressure wall and SSD drive from rear housing Reassembly SSD Data Cable Disconnect SSD data cable from top of SSD drive Optical/MXM Pressure Wall Remove 1 T8 screw on pressure wall Hard Drive Data Cable Removal IMac 27-inch, Mid 2010 Take Apart Hard Drive Data Cable Optical Drive Data Cable Replacement Note Disconnect optical data cable from back side of logic board Battery Black stick ESD mat and wrist strap Make sure battery socket is open and free of dust Right Speaker Removal CPU Fan Remove 2 T10 shoulder screws Route sensor cable through clip on fan Ambient Temp Sensor Black stick ESD-wrist strap and mat Release sensor cable from 2 cable clips on CPU fan Left Speaker Removal IMac 27-inch, Mid 2010 Take Apart Left Speaker Hard Drive Fan Removal Mechanism Cover ESD-wrist strap and mat Magnetized Torx T10 screwdriver Pry cover off mechanism Peel up aluminum tape922-6800 Stand No preliminary steps are required to remove the stand Remove the access card Remove 8 T10 screws 922-8174 Stand the computer upright Mechanism Remove 6 T10 screws 922-9238 Lift mechanism off rear housing Bluetooth Cable Removal IMac 27-inch, Mid 2010 Take Apart Bluetooth Cable Glass panel LCD panel Camera Hard drive Power supply Camera Cable Disconnect camera cable #5 from the top of logic board IMac 27-inch, Mid 2010 Take Apart Camera Cable Cable, AC/DC Power/Backlight Sata Removal SATA, SSD Disconnect SSD drive power cable from top of SSD drive 2010-09-09 Refer to the rear housing procedure Microphone Cable Rear Housing When replacing the rear housing follow these important steps Reinstall 4 screws Transfer Camera and Reuse Thermal Paste IMac 27-inch, Mid 2010 Take Apart Rear Housing  Service Source Additional Procedures Retrieving Mechanism Overview Removal 2010-09-09 2010-09-09  Service Source Views Exploded Views Exploded View #1 Exploded View #2 Exploded View #3 External Views Rear View Ports Internal Views Photo of Components below LCD Photo of Components in the Rear Housing Logic Board, Front Side Logic Board, Back Side 922-9247 922-8579 922-6850 Screw Chart922-9246 922-9239 922-4723 922-9244 922-9593 922-9241 922-8174 922-9488 922-7018 922-9236 922-6800 922-9237922-9243 922-9242 922-9238 922-7971