Apple MD094LL/A manual Pair with computer

Wireless Input Device Does Not Pair

Quick Check

Symptoms		Quick Check
Wireless Input Device Does Not		1.	Remove/ reinstall batteries into device to check
Pair with computer			they were not reversely inserted.
•	Apple Wireless Keyboard/Magic	2.	Ensure that all software and firmware updates
	Mouse/Magic Trackpad not
			have been installed.
	recognized when powered on.	3.	Ensure that the Bluetooth device software has
• Unable to pair Bluetooth input
			been installed on test computer.
	device with computer.
		4.	Install known-good charged batteries in
•	Bluetooth Magic Mouse
			Bluetooth device, and press the power button
	buttons not working.
			to check that green led stays on for at least 3
•	Apple Magic Trackpad clicking/
			seconds”
	tracking/tapping actions not	5.	Review the “Troubleshooting wireless mouse and
	working properly
			keyboard issues” kBase article http://support.
			apple.com/kb/TS3048.
		6.	Use a known-good Macintosh with up-to-
			date Mac OS 10.6.x, with Bluetooth enabled in
			Bluetooth Preferences, where a known-good
			similar Bluetooth device could be previously
			paired, and where a wired mouse is connected.
		7.	Try to pair the affected Bluetooth device using
			the Bluetooth Setup Assistant Utility.
		8.	(Apple Wireless Keyboard, Magic Mouse or Magic
			Trackpad) Download and run the Bluetooth
			Service Diagnostic utility (available in the Disk
			Images page of GSX/Service Source).
		9.	(Apple Wireless Keyboard, Magic Mouse or Magic
			Trackpad) After Bluetooth Service Diagnostic
			utility passes, pair the device again, using the
			Bluetooth Setup Assistant.

2010-09-09 iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  110