Apple MD094LL/A manual Go to Optical Drive Won’t, Accept/Eject Media

4.	Open System Preferences >	Yes	The key combination to speak
	Speech. Verify if the “Speak		text cannot be used for any
	selected text when the key is		other purpose. Either disable,
	pressed” checkbox is selected.		or change to a more rare
			key combination (including
			Shift, Command, Option and
			Control).
		No	Go to step 6.	M15
5.	With optical media in the drive,	Yes	Normal media eject key delay.
	hold the media Eject key. Verify		No repair necessary.
	if the eject symbol appears on
		No	Go to Optical Drive Won’t
	screen and that optical media
			Accept/Eject Media
	is ejected if present.
			symptom flow.
6.	Open System Preferences >	Yes	Keys recognized.
	Language and Text > Input		Go to step 9.
	Menu. Check “Keyboard Viewer”.
	From the Input Menu (flag) in
		No	Keys not recognized.	K01
	the Menu Bar, choose “Show
	Keyboard Viewer”. Verify if keys		Replace keyboard.
	pressed appear in Keyboard
	Viewer.
7.	Open TextEdit or another text	Yes	Application-specific issue.
	application and try typing		Troubleshoot application.
	something using the non-
		No	Create a new user account
	responding keys. Verify if
			in System Preferences >
	they are typed in this other
			Accounts, log out from
	application.
			current user and log in with
			new user to isolate a User
			account related issue. If issue
			persists, reinstall Mac OS X
			from Install DVD.

2010-09-09 iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  107