5.Reinstall customer’s batteries in device and try to pair Bluetooth device using the Bluetooth Setup Assistant. Verify that device can be recognized and used.

Yes

Issue solved.

 

 

 

 

No

Recommend that customer

 

 

replace batteries. If device

 

 

had fully charged Apple

 

 

Rechargeable Batteries, go to

 

 

Apple Battery Charger does

 

 

not charge batteries.

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  112

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Image 112
Apple MD094LL/A manual Not charge batteries