Apple MD094LL/A manual X03, M23, X22, P17, M18, M08

Models: MD094LL/A

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7. Replace DC power cable,

Yes

Go to step 8

 

which supplies power to

 

 

 

logic board, hard drive, and

 

 

 

 

 

 

LED backlight board. Verify if

No

Issue resolved with DC power

X03

system continues to restart or

 

cable replacement.

 

shutdown.

 

 

 

 

 

 

 

8. Hardware-related shutdowns:

Yes

-If a temperature or a fan

 

Run latest available Apple

 

sensor failure is reported, go

 

service diagnostics and verify if

 

to step 9

 

a sensor failure is reported.

 

-If a voltage or a current

 

 

 

 

 

 

sensor failure is reported test

 

 

 

with known-good power

 

 

 

supply board. If issue persists,

 

 

 

replace logic board.

M23

 

 

 

 

 

No

Setup ASD to loop test suite

 

 

 

for burn in tests and go to

 

 

 

step 9. If no failure is found

 

 

 

after burn in tests, return unit

 

 

 

to customer for no failure

 

 

 

found.

 

 

 

 

 

9. Verify if a thermal sensor

Yes

-If fan not running failure,

 

or fan failure is reported by

 

check for fan cable seating

 

diagnostics.

 

and retest. If same failure

 

 

 

after retest replace fan with

X22

 

 

known-good fan and retest.

 

 

 

If issue does not happen with

 

 

 

known-good fan, replace

 

 

 

user’s fan.

 

 

 

-If an over temp failure

 

 

 

reported, check for cause of

 

 

 

over temp, like obstructed

 

 

 

vent, dust in heatsink fin,

 

 

 

clogged fan and retest. If still

 

 

 

failing replace part where

 

 

 

sensor is located (logic board,

M23

 

 

power supply, hard drive or

P17

 

 

sensor cable) according to

X03

 

 

the sensor location table

 

 

 

in General Troubleshooting

 

 

 

chapter . Go to step 10

 

 

 

 

 

 

No

Go to step 10

 

 

 

 

 

10. Isolate if issue solved

Yes

Issue fixed

 

Verify if shutdown/issue does

 

 

 

No

Replace logic board with

 

is fixed..

 

 

 

corresponding symptom:

 

 

 

-if for thermal error cause

M18

 

 

-if for other cause

M08

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Startup and Power  43

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Apple MD094LL/A manual X03, M23, X22, P17, M18, M08