Physical Damage

Symptoms

Quick Check

 

 

Physical Damage

1. Verify if damage caused by user environment,

Broken glass

accidental damage, or abuse. If applicable inform

Bent stand

the user that Apple does not warrant damage

caused by accident, abuse, misuse, flood, fire,

Broken hinge

earthquake, or other external causes. For more

Stripped screw/head

information refer to:

Stripped screw boss

http://www.apple.com/legal/warranty

Dent or scratch to chassis

Uncategorized Symptoms

Check

Result

Action

Code

 

 

 

 

1. Verify if existing symptom code

Yes

Jump to appropriate

 

applies to issue reported by

 

symptom code flow.

 

user.

 

 

 

No

Document reported failure

N99

 

 

 

and send feedback to

 

 

 

smfeedback2@apple.com

 

 

 

stating that a suitable

 

 

 

symptom code wasn’t found.

 

 

 

Provide as much detail as

 

 

 

possible.

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Mechanical  123

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Apple MD094LL/A manual Symptoms Quick Check Physical Damage, Verify if damage caused by user environment, Broken glass