3.Verify if source of odor can be located using your nose.

Yes

Check all AC and DC power

P08

 

cables for pinch or damage.

 

 

Replace affected module(s)

 

 

and retest system.

 

 

 

 

No

Contact Apple for assistance

 

 

if you feel that there is a

 

 

possible safety issue with

 

 

computer that has not been

 

 

resolved in previous steps.

 

 

 

 

Uncategorized Symptoms

Quick Check

Symptoms

Quick Check

 

 

 

Uncategorized Symptoms

1.

Make sure system is plugged into a known-good

• Unable to locate appropriate

 

outlet.

symptom code.

2.

Listen for boot chime, fan, optical drive, or hard

 

 

drive noise which indicates system is powering

 

 

up. If noise is heard, go to Won’t Start Up

 

 

symptom flow. If no noise is heard go to

 

 

No Power, Dead Unit symptom flow.

 

3.

Attempt to boot from Install DVD to isolate

 

 

possible software issues.

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

1. Verify if existing symptom code

Yes

Jump to appropriate

 

applies to issue reported by

 

symptom code flow.

 

user.

 

 

 

No

Document reported failure

N99

 

 

 

and send feedback to

 

 

 

smfeedback2@apple.com

 

 

 

stating that a suitable

 

 

 

symptom code wasn’t found.

 

 

 

Provide as much detail as

 

 

 

possible.

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Startup and Power  52

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Image 52
Apple MD094LL/A manual Uncategorized Symptoms, No Power, Dead Unit symptom flow, Smfeedback2@apple.com