Apple Battery Charger Does Not Charge Batteries

Quick Check

Symptoms

Quick Check

 

 

 

Apple Battery Charger Does Not

1.

Ensure that only NiMH AA rechargeable batteries

Charge Batteries

 

are used with the Apple Battery Charger, that

• No Amber/Green status LED

 

they are correctly installed, with correct polarity

visible on charger when

 

orientation. If Amber status LED still flashes when

 

these batteries are installed, they are likely to be

batteries are installed and

 

 

defective.

charger is connected to AC.

 

2.

Ensure that only NiMH AA rechargeable batteries

• Amber status LED is flashing

 

are used with the Apple Battery Charger and

• When installed in the input

 

 

were left charging for at least 5 hours. (LED will

device, the batteries don’t

 

 

go green when a full charge has been reached,

power it.

 

 

then will turn off to conserve energy).

• Batteries only provide limited

3.

Test with known-good AC duck head plug.

run time when used.

4.

Quickly test customer’s Apple Battery Charger

• Batteries show leak/inflation

 

for charge of a known-good set of NiMH AA

signs

 

 

rechargeable batteries . If no Amber or Green

 

 

 

 

status LED is seen, replace battery charger (P01).

 

5.

Quick check customer’s NiMH AA rechargeable

 

 

batteries for charge status when installed in a

 

 

known-good Apple Battery Charger. If no Amber/

 

 

Green status LED is seen, replace Apple battery

 

 

set (P01).

 

6.

Go to deep dive.

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Verify if the charger LED goes

Yes

Go to step 2

 

 

ON (Green or Amber) when

 

 

 

 

 

 

 

 

a known-good set of NiMH

No

Check batteries fit and are

P01

 

AA batteries is installed and

 

correctly seated in case. If

 

 

charger is connected to AC

 

issue persist, replace defective

 

 

outlet.

 

Apple Battery Charger

 

 

 

 

 

 

2.

Verify if the charger LED goes

Yes

Go to step 3

 

 

Amber when a set of known-

 

 

 

 

No

LED remains Green while

P10

 

good discharged or only partly-

 

 

known-good inserted

 

 

charged NiMH AA batteries is

 

 

 

 

batteries are still not fully

 

 

installed.

 

 

 

 

charged (charger never

 

 

 

 

 

 

 

 

initiates a charge): Replace

 

 

 

 

defective Apple Battery

 

 

 

 

Charger.

 

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  116

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Image 116
Apple MD094LL/A manual Apple Battery Charger Does Not Charge Batteries, P01, P10