Apple MD094LL/A manual Was installed in charger, Vary from 80% to almost full

3. Verify if the charger LED will	Yes	When charge of the known-
go green when a known-good		good batteries set has ended
set of partly charged NiMH AA		(status LED turned to green),
batteries was installed and had		insert them in a known-good
been left for some hours (up to		input device and go to step 4.
5 hours if a fully discharged set
	No	LED remains amber (never	P10
was installed in charger).
		ends charging): Replace
Note: Status LED may turn
		defective Apple Battery
OFF after charge has been
		Charger.
completed more than an hour.
4. Check Battery Level in System	Yes	Charge functionality
Preferences>Trackpad or		confirmed. Return Apple
Mouse Depending on device		Battery Charger to customer
type, battery type, and time		and recommend customer to
since last full charge, the		check rechargeable batteries.
battery level displayed should
	No	Charger does not correctly	P10
vary from 80% to almost full.
		charge batteries Replace
Verify that battery level shows
		defective Apple Battery
at least 80% charge.
		Charger.

Uncategorized Symptoms

Quick Check

Symptoms	Quick Check
Uncategorized Symptoms	1.	Reset SMC.
• Unable to locate appropriate	2.	Verify that external I/O device (where applicable)
symptom code.
		works on a known-good, same-model computer.
	3.	For third party I/O devices, make sure necessary
		software is installed and up-to-date, and that
		device is supported with user’s system.

Deep Dive

Check	Result	Action	Code
1. Verify if existing symptom code	Yes	Jump to appropriate
applies to issue reported by		symptom code flow.
user.
	No	Document reported failure	N99
		and send feedback to
		smfeedback2@apple.com
		stating that a suitable
		symptom code wasn’t found.
		Provide as much detail as
		possible.

2010-09-09 iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices  117