Optical Drive Noisy

Unlikely cause: LCD panel, power supply, fans, speakers, camera, microphone

Quick Check

Symptoms

Quick Check

 

 

 

Optical Drive Noisy (J04)

1.

Test optical media in another computer of the

Noise during boot

 

same type to rule out media issue.

Noise during operation

2.

Check with known-good discs like the Install DVD

• Noise when drive is copying or

 

that came with the computer.

 

writing data

3.

Verify if noise occurs without media in optical

 

 

 

 

 

drive. If so, verify if noise made by hard drive or

 

 

 

fans.

 

 

4.

Refer to Kbase article TS3204: Evaluating

 

 

 

normal noise

 

 

 

 

Deep Dive

Check

Result

Action

Code

 

 

 

 

 

1.

Test optical drive with different

Yes

Go to step 2.

 

 

source of media. Does the noise

 

 

 

 

No

Issue due to unbalanced

 

 

issue remain?

 

 

 

media. Recommend using

 

 

 

 

 

 

 

 

different media.

 

 

 

 

 

 

2.

Reseat optical drive in

Yes

Go to step 3.

 

 

enclosure. Does noise issue

 

 

 

 

No

Issue resolved by reseating

 

 

remain?

 

 

 

drive in enclosure.

 

 

 

 

 

 

 

 

 

 

3.

Install known-good optical

Yes

Go to step 4.

 

 

drive in enclosure. Does noise

 

 

 

 

No

Replace optical drive.

J04

 

issue remain?

 

 

 

 

 

 

 

 

 

4.

Compare system with similar

Yes

Noise level of optical

 

 

model for optical drive noise in

 

drive appears to be within

 

 

operation and verify that noise

 

specification. Return system

 

 

level is similar.

 

to user.

 

 

 

 

 

 

 

 

No

Check for other causes of

 

 

 

 

noise in the system.

 

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Mass Storage  82

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Image 82
Apple MD094LL/A manual Symptoms Quick Check Optical Drive Noisy J04, Test optical drive with different