Diagnostics

The following diagnostics are required for this product:

Apple Service Diagnostic (ASD), version 3S140

For iMac (27-inch, Mid 2010): Apple Hardware Test (AHT), version 3A202

Bluetooth Service Diagnostic (BSD) 1.1

Sensors Errors

Run latest available service utilities to determine if any thermal sensors or blowers are malfunctioning. When a test reports an error, reseat appropriate connections and check that all air flows are free from obstruction. If issue persists, replace the corresponding part (sensor, blower, logic board, video card, or power supply). See chart below for correlation between affected sensor, sensor location, and additional checks to perform.

Note: AHT can be run by pressing the D key on startup (if hard drive was not reformatted, or if adequate system specific restore DVD is inserted). If a sensor error is detected, AHT will report an error code containing the affected sensor name (ex:“4SNS/1/40000000 TC0H” error code reports to sensor TC0H).

Sensor

Suspected part and Location

Suggested Action

Notes

 

 

 

 

TA0P

Excessive incoming Ambient air

Verify that incoming/outgoing air vents

All fans ramp at full

 

temperature, or Ambient temp

are free from obstruction , that sensor

speed if sensor is

 

sensor damaged/disconnected

cable is securely connected to the top

disconnected.

 

from logic board.

edge of the logic board and attached to

 

 

 

the left speaker housing. Replace sensor

 

 

 

cable if damaged.

 

T00p

Excessive Optical Drive area

Verify sensor cable is securely connected

The ODD fan will run

 

temperature, or ODD temp

to the logic board and the sensor

at full speed if sensor is

 

sensor damaged/ disconnected

is properly attached to the ODD

disconnected.

 

from logic board.

mechanism. Replace sensor cable if

 

 

 

damaged.

 

TH00

Excessive Hard Drive area

Verify sensor cable is securely connected

The HD fan may run at

 

temperature, or HDD temp

to top left side of logic board and it’s

full speed if the sensor

 

sensor damaged/disconnected

connected to hard drive. Check for

is disconnected.

 

from logic board. Use the

damaged cable on logic board.

 

 

correct sensor cable, each drive

 

 

 

vendor has a unique sensor

 

 

 

cable model.

 

 

Tm0p

Excessive logic board

Test with known-good logic board

 

 

temperature (this sensor is part

 

 

 

of logic board)

 

 

 

 

 

 

TL0p

Excessive LCD panel area

Verify that the LCD sensor cable is

The CPU fan will run at

 

temperature, or LCD temp

securely connected to the logic board

full speed if the sensor

 

sensor damaged/disconnected

and the sensor is attached to the LCD.

is disconnected.

 

from top of logic board

Replace the sensor cable if damaged

 

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) — General Troubleshooting 25

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Apple MD094LL/A manual Diagnostics, Sensors Errors, Suggested Action