4.Determine if combination of bright/dark pixel defects exceed acceptable number. See kBase #HT1721: About LCD display pixel anomalies.

Yes

Replace LCD panel.

L08

 

Run Apple Service Display

 

 

Utility to verify the resolution

 

 

of issue.

 

 

Enter the resulting verification

 

 

code into the “Notes” field

 

 

of GSX and return system to

 

 

customer if repair is complete

 

 

 

 

No

Explain to user that LCD

 

 

panel is operating within

 

 

specifications for pixel defects.

 

 

Do NOT replace LCD panel.

 

 

 

 

2010-09-09

iMac (27-inch, Mid 2010) Symptom Charts — Display  65

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Apple MD094LL/A manual L08, Do not replace LCD panel