Hotel functions, Introduction | Avaya 1416, 1408 specs

Chapter 15: Hotel functions

Introduction

You can use the hotel functions in small to medium-sized hotels and guest houses. Your system administrator can connect up to three DBM32 modules to the Avaya 1416 telephone for executing these functions.

Available functions include checking guests in and out, viewing guest charges, disabling direct inward dial to rooms, waking up guests, etc.

You can also hook up a printer to the telephone system for printing out charge reports and wake-up requests.

1408/1416 at Integral 5 - User Guide

May 2010 103

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Avaya 1416, 1408 manual Hotel functions, Introduction

Contents

Issue 1 May 1408/1416 at Integral 5 User Guide May 1408/1416 at Integral 5 User Guide May 2010 1408/1416 at Integral 5 User Guide May Contents Introduction Conference bridge Customizing your telephone Auxiliary devices Introduction Overview of phone buttons and featuresIntroduction to the 1400 Series Digital Deskphones Avaya 1416 Telephone Overview of phone buttons and features Line key LEDs About LEDsFunction key LEDs Partner key LEDs About this manual Introduction 14 1408/1416 at Integral 5 User Guide May Calling an external call number Making callsIntroduction to making calls Calling an internal call number Calling a person from the call log Calling with a destination key Press the Phone book / Contacts button Calling using the speakerphoneCalling a person from the phone book entry Calling partners Redialing Requesting automatic callback Joining another call cut-in Requesting automatic redialing Making an announcement Presenting yourself with specified call numbers Select Answer announcement Making an individual announcementReplying to an announcement Calling anonymous Select Anonymous call Answering a call ringing at another phone pick-up Handling callsIntroduction to handling calls Answering a call Select Forward call Answering a call for a partnerForwarding calls to forwarding stations Putting a call on hold Select Return to … Switching between two calls brokeringMuting a call Referring back during a call consultation call Answering an additional call second call Transferring a call Select Call diversion Call diversionIntroduction call diversion Diverting calls for your telephone Select Divert from Diverting calls to your telephone Select Divert for Diverting calls for another telephone Signaling calls on two telephones twinning Select Bundle 1 2, 3, … Diverting bundles Call diversion 32 1408/1416 at Integral 5 User Guide May Expanding conference with another participant Three-party conference callIntroduction to three-party conference calls Making a conference call Ending the conference call Connecting conference participants with each other Introduction conference bridge Conference bridgeDialing into conference bridge Managing conference bridge calls Select End lecture modeSelect Clear connection Select Conference bridge Reserving conference bridge one-time appointmentSelect My conference Reserving conference bridge recurring appointment Select Conference bridge Select My conference Reserving a conference bridge for othersChecking and deleting reservations Select Conference for others Conference bridge 40 1408/1416 at Integral 5 User Guide May Managing the call log Symbols in the call logCall log Removing entries from the call log Viewing the call logDeleting call log entries automatically Select Applications Adding an entry from the call log to the phone bookSelect deleted after … Select Call list Adding additional entries in the call log Introduction to the phone book Managing the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Page Writing and sending own text messages MessagesIntroduction messages Viewing and deleting received text messages Sending a text message for an internal caller Sending a standard text Select Message to caller Messages 52 1408/1416 at Integral 5 User Guide May Dialing into your system Introduction MMA Calling using your system Dialing into your system using callbackPlacing a call Starting a conference call Referring backEnding a call Modifying the twinning/call diversion number Calling code dialing destinationsDeactivating call diversion / twinning Calling code dialing destinations Page Viewing the charge display Using the Avaya MenuCall charges Introduction to call charges Deleting call charges Viewing charges for lines / subscribers Locking the telephone Locking the telephoneTelephone lock Changing the PIN Select Phone locked Managing appointmentsUnlocking the telephone Appointments reminders Entering a one-time appointment Entering an appointment for today Acknowledging an appointment Entering a recurring appointment Select Appointment for other Setting appointments for othersDeleting an appointment Select AppointmentsPage Changing the acoustic signaling Setting parameters for your telephoneCustomizing your telephone Applying ring tone melodies Setting the ringing tone melody Select MSN call type off Setting the contrastSelect Acoustics/Contrast Adjusting the setting for handsfree operation Setting the languageSelect Handsfree Deactivating ringing tone temporarily Do not disturb Activating night serviceSelect Do not disturb Activating automatic handsfree after dialing Select Night serviceSelect Night service 1 or 2, 3, autom. Night service Select Dial settings Seizing exchange line automatically Seizing external line automatically when going off-hookSelect LN on dialing off Select Line / off-hook off Setting the number of redialsSelect Number of redials Select Remote no. disp Setting redial intervalSetting the number send to external subscribers Select Redial every … s Select Handsfree AB Accepting calls automatically Handsfree answer back Deactivating second call Turning direct dialing on or offSelect Direct dial on Select Second call on Assigning code numbers Select VIP call on Deactivating VIP call signaling pagerExtending call display Select Call display A-B off Select General call on Removing telephone from hunt groupsRemoving telephone from general call Select Hunt group on Select Remote headset off Activating remote headsetFunction, destination, line and partner keys Introduction function keys Assigning destinations to keys Assigning functions to keysSelect Function keys Select Destination key Assigning lines to keys Deleting key assignments Assigning partners to keys Select Permission for … Conference bridge settingsSet up conference bridge Setup reservation permissions Setup standard access Changing access PINSelect PIN Select Standard PIN Changing standard PINSelect PIN 0000 Not active Introduction MMA settings Managed Mobility Access settingsAdding dial-in authorized numbers Changing dial-in authorized numbers Deleting dial-in authorized numbers Select Call filter Using call filter Deleting entries from the call filter Assigning operators for day service Settings for your telephone systemIntroduction Select Day service Assigning operators for night serviceSelect System functions Assigning call forwarding destinations Select Call forwarding Setting second call barringSelect Second call barring Setting customer password Setting date and timeSelect Date / time Select Customer pswd Showing traffic statisticsSelect Traffic statistics Button module DBM32 Auxiliary devices Using a headset Starting a call Switching on monitoring Auxiliary devices 102 1408/1416 at Integral 5 User Guide May Hotel functions Layout of the hotel functions on the DBM32 button module Checking out Checking Querying call charges Select Reset charge meterListening to messages Messaging to guest message at reception Setting direct dial to rooms Press the Disable guest-to-guest button Setting guest-to-guest connectionDetermining the charge limit Select Appointments for others Waking guests Hotel functions 110 1408/1416 at Integral 5 User Guide May Menu overview Menus Menus Menu item in basic menu Menus 114 1408/1416 at Integral 5 User Guide May Changing call diversion remotely Appendix a Remote features Remote features 116 1408/1416 at Integral 5 User Guide May Index Destination key Menu Signaling calls