ContentsChapter 1: Introduction.............................................................................................................9
Introduction to the 1400 Series Digital Deskphones.........................................................................................9
Overview of phone buttons and features..........................................................................................................9
About LEDs.....................................................................................................................................................12
About this manual...........................................................................................................................................13
Chapter 2: Making calls..........................................................................................................15
Introduction to making calls.............................................................................................................................15
Calling an internal call number........................................................................................................................15
Calling an external call number.......................................................................................................................15
Calling with a destination key..........................................................................................................................16
Calling a person from the call log....................................................................................................................16
Calling a person from the phone book entry...................................................................................................17
Calling partners...............................................................................................................................................17
Calling using the speakerphone......................................................................................................................17
Requesting automatic callback.......................................................................................................................18
Redialing.........................................................................................................................................................18
Requesting automatic redialing.......................................................................................................................19
Joining another call (cut-in)*............................................................................................................................19
Presenting yourself with specified call numbers *...........................................................................................20
Making an announcement...............................................................................................................................20
Making an individual announcement...............................................................................................................21
Replying to an announcement........................................................................................................................21
Calling anonymous..........................................................................................................................................21
Chapter 3: Handling calls.......................................................................................................23
Introduction to handling calls...........................................................................................................................23
Answering a call..............................................................................................................................................23
Answering a call ringing at another phone (pick-up).......................................................................................23
Answering a call for a partner.........................................................................................................................24
Forwarding calls to forwarding stations...........................................................................................................24
Putting a call on hold.......................................................................................................................................24
Muting a call....................................................................................................................................................25
Referring back during a call (consultation call)...............................................................................................25
Switching between two calls (brokering).........................................................................................................25
Transferring a call............................................................................................................................................26
Answering an additional call (second call)......................................................................................................26
Chapter 4: Call diversion........................................................................................................27
Introduction call diversion................................................................................................................................27
Diverting calls for your telephone....................................................................................................................27
Diverting calls to your telephone.....................................................................................................................28
Diverting calls for another telephone*.............................................................................................................29
Signaling calls on two telephones (twinning)..................................................................................................30
Diverting bundles*...........................................................................................................................................31
Chapter 5: Three-party conference call.................................................................................33
Introduction to three-party conference calls....................................................................................................33
Making a conference call................................................................................................................................33
1408/1416 at Integral 5 - User Guide May 2010 5