GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Hospitality Operations | November 2000 |
Hospitality Operations |
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Guest Operations | 14 |
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Change or Cancel a Do Not Disturb Request (Feature Dial Access Code)
1.Pick up the handset of your telephone and enter the Voice Do Not Disturb feature access code _____.
■Listen to the instructions. You will hear “You have reached the Do Not Disturb service. The current time for deactivation is _____. Press 2 to change; press 3 to deactivate the service now.”
2.If you want to change the time your Do Not Disturb period ends, press the 2 button.
■You will now go through the original procedure for entering the time. Your new time will replace the old time.
3.If you want to cancel Do Not Disturb completely, press the 3 button.
■You will hear a message saying “Thank you. Your request has been canceled.” You can hang up.
Activate Do Not Disturb (Feature Button)
Press the Do Not Disturb button.
■The lamp next to the Do Not Disturb button lights. Do Not Disturb is now activated.
Deactivate Do Not Disturb (Feature Button)
When the Do Not Disturb lamp is on, press the Do Not Disturb button.
■The lamp next to the Do Not Disturb button goes off. Do Not Disturb is now deactivated.
Emergency Access to the Attendant
In an emergency situation, you can send the attendant an urgent call for help. This call does not automatically place a call to an emergency service agency; a separate call is required. The attendant will receive both audible and visible signals that indicate the emergency call. There are two ways to place an emergency call:
■Pick up the handset of your telephone and enter the Emergency Access to Attendant feature access code _____. The switch then sends the emergency call to the attendant.
■If you cannot enter the code, take the handset off the telephone. After being
This feature has administerable parameters that are documented in the DEFINITY Enterprise Communications Server Administrator’s Guide .
