GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Hospitality Operations | November 2000 |
Hospitality Operations |
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Front Desk Operations | 59 |
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User Operation
The user operation for updating and viewing housekeeping status using the PMS is given in the PMS documentation.
You can check the current status of all rooms based on the housekeeping status codes defined for your switch (refer to ‘‘Status Codes’’ on page 76 for more information about status codes).
NOTE:
If your switch has a PMS that supports Housekeeping Status, use this feature from the PMS, not from the console. The only exception to this is if the link to the PMS is not operational.
To check the current room status, do the following:
1. Press the maid status button.
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The Maid Status lamp goes on.
The following displays:
Enter Desired Room State
2.Press a number between 1 and 6 (refer to page 75 for the status code definitions).
■The following displays:
<requested room status>
3.Press one of the DXS hundreds select buttons on the selector console.
■The LEDs in the upper part of the selector console light for all rooms that match the requested status.
4.You can enter different status codes to see the rooms that are in the different housekeeping states.
5.Press the normal mode button when finished.
■The console returns to the normal operating mode.
6.If you are not sure which rooms are available, press the occupd rooms button.
■The lamps associated with the rooms already occupied will display on the DXS selector console. Determine an unoccupied room from this information.
Recorded Announcements
The Recorded Announcements feature allows you to create several different recorded announcements for wakeup calls and Call Vectoring procedures. For example, you may want to have different messages for different times of day. For
