GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Contents

 

 

 

 

iv

 

 

 

Voice Messaging Operations

63

 

Administrative Mailbox on an INTUITY

 

 

System

63

 

Connecting Guests to the Voice Messaging

 

 

System

64

 

Restoring a Deleted Voice Message

66

 

Retrieving Messages for Checked-Out Guests

67

Call Accounting Operations

69

 

Night Audit Procedures

69

 

End-of-Week/End-of-Month Audit Procedures

70

 

Printing Key Reports

71

Housekeeping Staff Operations

75

 

Status Codes

76

Reports

79

 

Administration Reports

79

 

Printer Reports

83

Guest Operations Artwork

87

 

Guest Operations Artwork

88

Index

95

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