Avaya Enterprise Communications Server manual Answer the VIP wakeup notification call

Models: Enterprise Communications Server

1 102
Download 102 pages 37.95 Kb
Page 44
Image 44

GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Front Desk Operations

40

 

 

6. Press the # button to receive the next prompt.

The following displays:

WAKEUP MESSAGE: XXXX

7.The display shows the default wakeup message number. If you want to use the default message, go to Step 9.

If you want to use a different wakeup message, enter the wakeup message number.

The following displays:

WAKEUP MESSAGE: 53201

8.Enter the extension of the announcement to be played for the wakeup call. For a VIP request, the announcement must be a repeating announcement.

9.Press the # button to confirm the wakeup request.

One of the following displays:

WAKEUP REQUEST CONFIRMED

This indicates that the wakeup procedure was successful.

WAKEUP ENTRY DENIED - TOO SOON

This indicates that the time entered is within 2 1/2 minutes of the current time.

WAKEUP ENTRY DENIED - INTERVAL FULL

This indicates that the maximum number of messages for this 15-minute interval has been reached.

WAKEUP ENTRY DENIED - SYSTEM FULL

This indicates that the maximum number of wakeup calls has been reached for the switch.

The console returns to the normal operating mode.

10.At the appointed time, the VIP reminder call rings at the attendant.

The following displays:

VIP WAKEUP: Mike Jones

x8113

 

 

11. Answer the VIP wakeup notification call.

Page 44
Image 44
Avaya Enterprise Communications Server manual Answer the VIP wakeup notification call