GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Hospitality Operations | November 2000 |
Hospitality Operations |
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Reports | 84 |
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The following is an example of a journal printer report:
AWU 11/21/96 10:25 | 401 |
| REQUEST 10:40 BY Att | 1 |
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AWU 11/21/96 10:25 | 402 |
| REQUEST 10:40 BY Att | 1 |
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EAT 11/21/96 10:26 | 7400 |
| attd crisis alert ars alrt call type | |||
EAT 11/21/96 10:26 | 7401 | 0 | failed - originator abandoned call | |||
AWU 11/21/96 10:26 | 401 |
| CHANGE 10:45 BY Att | 1 |
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PMS 11/21/96 10:26 | 368 | FROM | ROOM: CODE 1 PMS link | out of | service 0 | |
PMS 11/21/96 10:26 | 368 | FROM | ROOM: CODE 2 PMS link | out of | service 0 | |
PMS 11/21/96 10:26 | 3540 | FROM | ROOM: CODE 1 PMS link out of | service 0 | ||
EAT 11/21/96 10:27 | 7401 Att | 1 successful call | ||||
PMS 11/21/96 10:26 | 401 | FROM | STATION: CODE 1 PMS link out | of service 0 | ||
AWU 11/21/96 10:40 | 402 |
| NO ANSWER 1 |
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AWU 11/21/96 10:44 | 401 |
| BUSY 1 |
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AWU 11/21/96 10:45 | 402 |
| NO ANSWER 2 |
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AWU 11/21/96 10:48 | 410 |
| CANCEL | 02:00 BY | PMS |
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These codes are used to define the status events:
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AWU — Automatic wakeup events
EAT — Emergency access to attendant and crisis alert events
PMS — PMS events
PMS chng stn rstr — Station restrictions changed by the PMS
PMS room change — Room status message from PMS
PMS link out — The PMS link is out of service
PMS prot vio — The PMS sustained a protocol violation.
Buffering Messages During Printer Failure
If the printer goes down (for example, power loss or printer runs out of paper) and the Data Terminal Ready (DTR) lead goes low, the switch recognizes that the printer is out of service. When this happens, the switch will buffer Automatic Wakeup messages destined for the printer until the printer is back in service. On the smaller systems (csi or si), up to 2400 messages are buffered. On the larger system (r), up to 15000 messages are buffered.
