GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Hospitality Operations | November 2000 |
Hospitality Operations |
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Front Desk Operations | 34 |
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Dual Wakeup
To add or change a wakeup call when the Dual Wakeup feature is enabled, do the following:
1. Press the Auto wakeup button.
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The Auto Wakeup lamp goes on.
The following displays:
AUTO WAKEUP - Ext:
2.If you are already on an active call with the guest requiring the wakeup call, the extension number displays automatically. Press the # button to select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room number, followed by the # button. (If you make a mistake, press the auto wakeup button again, and start over.)
■The following displays:
AUTO WAKEUP - Ext: <ext> Time:
If a wakeup request already exists for the room, the time field will show the time of the request.
3.Enter the wakeup time in the
■If you entered a time between 13:00 and 00:59, the following displays if the request is accepted; if the request is denied, see the reasons under step 11:
WAKEUP MESSAGE: XXXX
Go on to Step 5.
■If you entered a time between 01:00 and 12:59, the following displays:
AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M
4.Press the 2 button for an A.M. wakeup call, or press the 7 button for a P.M. wakeup call.
■The following displays if the request is accepted; if the request is denied, see the reasons under step 11:
WAKEUP MESSAGE: XXXX
5.The display shows the default wakeup message number. If you want to use the default message, go to Step 7.