GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Front Desk Operations

34

 

 

Dual Wakeup

To add or change a wakeup call when the Dual Wakeup feature is enabled, do the following:

1. Press the Auto wakeup button.

The Auto Wakeup lamp goes on.

The following displays:

AUTO WAKEUP - Ext:

2.If you are already on an active call with the guest requiring the wakeup call, the extension number displays automatically. Press the # button to select the displayed extension for wakeup.

If you are not connected to the room requiring wakeup, enter the room number, followed by the # button. (If you make a mistake, press the auto wakeup button again, and start over.)

The following displays:

AUTO WAKEUP - Ext: <ext> Time: --:--

If a wakeup request already exists for the room, the time field will show the time of the request.

3.Enter the wakeup time in the 4-digit hh:mm format (hour:minute).

If you entered a time between 13:00 and 00:59, the following displays if the request is accepted; if the request is denied, see the reasons under step 11:

WAKEUP MESSAGE: XXXX

Go on to Step 5.

If you entered a time between 01:00 and 12:59, the following displays:

AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M

4.Press the 2 button for an A.M. wakeup call, or press the 7 button for a P.M. wakeup call.

The following displays if the request is accepted; if the request is denied, see the reasons under step 11:

WAKEUP MESSAGE: XXXX

5.The display shows the default wakeup message number. If you want to use the default message, go to Step 7.

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Avaya Enterprise Communications Server manual Dual Wakeup