GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Call Accounting Operations

72

 

 

5.Press the 2 button to set the Range for the reports.

6.Press the c button to enter a start date and an end date. Use the MMDDYY format.

7.Enter a start time and an end time. Use the HHMM format for a 24-hour clock.

8.Press the 4 button to select the Division option.

9.At the “Division#” prompt, press Enter to select all records; press the enter button to select guest calls; press the 1 button to select meeting room calls; or press the 3 button to select administration staff calls.

10.Press Enter to complete the request.

11.Press the 7 button to execute the request. You should now be back at the Main Menu.

Cost Reports

To print Cost reports, do the following:

1.At the call accounting system terminal Main Menu, press the 5 button to enter the Reports subsystem.

2.At the Reports menu, press the 6 button to select the Cost option.

3.Press the 3 button to select the Config function.

4.Press the 1 button to enter the report setup. Set the following:

Compact Version = Y or N

Send to Printer = Y

Save on Disk = Y

Printer Name = (locally defined).

5.Press the 2 button to set the Range for the reports.

6.Press the c button to enter a start date and an end date. Use the MMDDYY format.

7.Enter a start time and an end time. Use the HHMM format for a 24-hour clock.

8.Press the 3 button to select the Division option.

9.At the “Division#” prompt, press Enter to select all records; press the 1 button to select guest calls; press the 2 button to select meeting room calls; or press the 3 button to select administration staff calls.

10.Press Enter to complete the request.

11.Press the 7 button to execute the request. You should now be back at the Main Menu.

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Avaya Enterprise Communications Server manual Cost Reports