GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Front Desk Operations

21

 

 

Front Desk Operations

Almost all operations that are done from a traditional “attendant console”

(Model 302 or PC console) can now be done from an Attendant Backup telephone (a telephone that has “console” permissions). The operations given in this section include the following:

Attendant Backup

Check-In and Check-Out

Automatic Wakeup

Failed Wakeup Notification

Controlled Restrictions

Do Not Disturb

Message Waiting Notification

PMS Alarms

Call Accounting Alarms

Maid Status and Room Occupancy

Recorded Announcements.

Refer to the DEFINITY Console Operations and DEFINITY Console Operations Quick Reference for standard console feature operations not related to hospitality.

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Avaya Enterprise Communications Server manual Front Desk Operations