GuestWorks and DEFINITY ECS Release 9 Hospitality Operations 555-231-742

Index

Index

IN

Numerics

6408 telephones, 22

6424 telephones, 22

8410D telephones, 22

8434 telephones, 22

A

administrative mailbox on INTUITY, 63 announcements, 59

artwork masters, 87, 88

assignments, DID number, viewing, 26 Attendant Backup, 22

Audichron recording, 31 audit

end-of-month,70 end-of-week,70

automatic DID number, changing to a new, 26 automatic selection of DID numbers to guest

rooms, 24

Automatic Wakeup, 5, 9, 30

B

backup consoles, 22

buffering messages for the printer, 84

C

Call Accounting alarms, 57 call records, 73

Call Vectoring, 59

change class of restriction (COR) by feature access code (FAC), 49

changing passwords, 19 changing to a new VIP DID, 27 checking in, 23

regular DID number, 25 VIP DID number, 25

checking out, 6, 29

class of restriction (COR), changing by feature access code (FAC), 49

console operations, 21 Controlled Restrictions, 44

Issue 1

November 2000

95

conventions, 2 cost reports, 72 crisis alert, 57 crisis alert events, 84

D

deleting call records, 73 detail reports, 71

dial by name, 20

DID number assignment, removing a, 27

DID number assignments, automatic selection of VIP, 24

DID number assignments, viewing, 26

DID number, changing to a new automatic, 26 DID number, checking in a guest room and auto-

matically assigning a, 25

DID numbers, automatic selection of for guest rooms, 24

DID, changing to a new VIP, 27 Do Not Disturb, 6, 13, 51 documents, 4

Dual Wakeup, 9

E

Emergency Access to the Attendant, 14 end-of-month audit, 70

end-of-week audit, 70

F

failed wakeup calls, 31, 43 Fax messages, 66, 67 feature access codes, 4, 77 front desk operations, 21

G

guest operations, 9, 87, 88

H

Hospitality services, 5 housekeeping status, 6, 58, 77, 83

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