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Enterprise Communications Server
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Definity
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Enterprise Communications Server
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PMS Alarms
Password
Administration Reports
Reasons for Reissue
Night Audit Procedures
Attendant Backup
Guest Services
Canceling Wakeup Calls
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GuestWorks
®
and
DEFINITY
®
Enterprise Communications Server
Release 9
Hospitality Operations
555-231-742
Comcode 108898941 Issue 1 November 2000
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Contents
Definity
Comments
Contents
Index
Purpose
Reasons for Reissue
Conventions
Organization
Change system-parameters hospitality
Related Documents
Telephone Support
Guest Services
PMS Integration
Flexibility
Messaging Services
GuestWorks and Definity ECS Release
Automatic Wakeup
Guest Operations
Add Your Wakeup Call
With Speech Synthesizer
With Wakeup Activation Via Tones
Change or Delete Your Wakeup Call
Add or Change Your Wakeup Call
Delete Your Wakeup Call
Do Not Disturb
Enter a Do Not Disturb Request Feature Dial Access Code
Deactivate Do Not Disturb Feature Button
Activate Do Not Disturb Feature Button
Emergency Access to the Attendant
Retrieving Messages from Your Room
Retrieving Messages
Security Alert
Retrieving Messages from Locations Other Than Your Room
Retrieving Fax Messages
Recording a Personal Greeting
Changing Your Password
Dial by Name
Front Desk Operations
Attendant Backup
Check-In
Check-In/Check-Out
Assigning did Numbers to Guest Rooms
If no, the following displays
Changing to a New Automatic did Number
Viewing did Number Assignments
Removing a did Number Assignment
Changing to a New VIP did Number
Station Hunt Before Coverage
Suite Check-In
Check-Out
Automatic Wakeup
GuestWorks and Definity ECS Release
Single Wakeup
User Operation
This indicates that the wakeup procedure was successful
Dual Wakeup
Confirmed nd Wakeup Time
This indicates that the wakeup procedure was successful
Dailyy
Daily Wakeup
Wakeup Message
Vipy
VIP Wakeup
Answer the VIP wakeup notification call
GuestWorks and Definity ECS Release
Canceling Wakeup Calls
Failed Wakeup Notification
Controlled Restrictions
Activate Controlled Restriction for One Person
Cancel Controlled Restriction for One Person
Activate Controlled Restriction for a Group of Rooms
Cancel Controlled Restriction for a Group of Rooms
Change Class of Restriction COR by Feature Access Code FAC
GuestWorks and Definity ECS Release
Do Not Disturb
Go to Step
Activate Do Not Disturb for One Room
Cancel Do Not Disturb for One Room
Activate Do Not Disturb for a Group of Rooms
Cancel Do Not Disturb for a Group of Rooms
Message Waiting Notification
Call Accounting Alarms
PMS Alarms
Crisis Alert
Maid Status, Housekeeping Status, Room Occupancy
Recorded Announcements
User Operation
GuestWorks and Definity ECS Release
GuestWorks and Definity ECS Release
Voice Messaging Operations
Administrative Mailbox on an Intuity System
Connecting Guests to the Voice Messaging System
GuestWorks and Definity ECS Release
Restoring a Deleted Voice Message
Retrieving Messages for Checked-Out Guests
GuestWorks and Definity ECS Release
Call Accounting Operations
Night Audit Procedures
End-of-Week/End-of-Month Audit Procedures
Detail Reports
Printing Key Reports
Cost Reports
Deleting Call Records
GuestWorks and Definity ECS Release
Housekeeping Staff Operations
Status Codes
How to Call In Your Work Status
Housekeeping Status Codes and Meanings
Feature Access Code Guest Designated Room Telephone Meaning
GuestWorks and Definity ECS Release
Reports
Administration Reports
DO-NOT-DISTURB Stations
Wakeup Requests
Hospitality Status
Log Printer
Printer Reports
Journal Schedule Printer
Buffering Messages During Printer Failure
Following is an example of a journal printer report
Printer Type Status Events
GuestWorks and Definity ECS Release
Guest Operations Artwork
Guest Operations Artwork
Disturb Not Do Automatic Wakeup
GuestWorks and Definity ECS Release
Wakeup Dual Wakeup Automatic Automatic Wakeup Single Wakeup
GuestWorks and Definity ECS Release
Name by Dial
GuestWorks and Definity ECS Release
Index
Index
GuestWorks and Definity ECS Release
GuestWorks and Definity ECS Release
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