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Avaya Enterprise Communications Server manual GuestWorks and Definity ECS Release

Models: Enterprise Communications Server

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PMS Alarms Password Administration Reports Reasons for Reissue Night Audit Procedures Attendant Backup Guest Services Canceling Wakeup Calls

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GuestWorks and DEFINITY ECS Release 9	Issue 1
Hospitality Operations 555-231-742	November 2000
Hospitality Operations
Guest Operations Artwork	94

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Avaya Enterprise Communications Server manual GuestWorks and Definity ECS Release

Page 97 Page 99

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Contents

Definity Comments Contents Index Reasons for Reissue Purpose Organization Conventions Change system-parameters hospitality Related Documents Guest Services Telephone Support PMS Integration Messaging Services Flexibility GuestWorks and Definity ECS Release Guest Operations Automatic Wakeup With Speech Synthesizer Add Your Wakeup Call Add or Change Your Wakeup Call Change or Delete Your Wakeup CallWith Wakeup Activation Via Tones Delete Your Wakeup Call Enter a Do Not Disturb Request Feature Dial Access Code Do Not Disturb Emergency Access to the Attendant Activate Do Not Disturb Feature ButtonDeactivate Do Not Disturb Feature Button Retrieving Messages Retrieving Messages from Your Room Retrieving Messages from Locations Other Than Your Room Security Alert Retrieving Fax Messages Recording a Personal Greeting Changing Your Password Dial by Name Front Desk Operations Attendant Backup Check-In/Check-Out Check-In Assigning did Numbers to Guest Rooms If no, the following displays Viewing did Number Assignments Changing to a New Automatic did Number Changing to a New VIP did Number Removing a did Number Assignment Suite Check-In Station Hunt Before Coverage Check-Out Automatic Wakeup GuestWorks and Definity ECS Release User Operation Single Wakeup This indicates that the wakeup procedure was successful Dual Wakeup Confirmed nd Wakeup Time This indicates that the wakeup procedure was successful Daily Wakeup Dailyy Wakeup Message VIP Wakeup Vipy Answer the VIP wakeup notification call GuestWorks and Definity ECS Release Canceling Wakeup Calls Failed Wakeup Notification Controlled Restrictions Activate Controlled Restriction for One Person Cancel Controlled Restriction for One Person Activate Controlled Restriction for a Group of Rooms Cancel Controlled Restriction for a Group of Rooms Change Class of Restriction COR by Feature Access Code FAC GuestWorks and Definity ECS Release Do Not Disturb Activate Do Not Disturb for One Room Go to Step Cancel Do Not Disturb for One Room Activate Do Not Disturb for a Group of Rooms Cancel Do Not Disturb for a Group of Rooms Message Waiting Notification Crisis Alert PMS AlarmsCall Accounting Alarms Maid Status, Housekeeping Status, Room Occupancy Recorded Announcements User Operation GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release Administrative Mailbox on an Intuity System Voice Messaging Operations Connecting Guests to the Voice Messaging System GuestWorks and Definity ECS Release Restoring a Deleted Voice Message Retrieving Messages for Checked-Out Guests GuestWorks and Definity ECS Release Night Audit Procedures Call Accounting Operations End-of-Week/End-of-Month Audit Procedures Printing Key Reports Detail Reports Cost Reports Deleting Call Records GuestWorks and Definity ECS Release Housekeeping Staff Operations How to Call In Your Work Status Status Codes Feature Access Code Guest Designated Room Telephone Meaning Housekeeping Status Codes and Meanings GuestWorks and Definity ECS Release Administration Reports Reports DO-NOT-DISTURB Stations Wakeup Requests Hospitality Status Journal Schedule Printer Printer ReportsLog Printer Following is an example of a journal printer report Buffering Messages During Printer Failure Printer Type Status Events GuestWorks and Definity ECS Release Guest Operations Artwork Guest Operations Artwork Disturb Not Do Automatic Wakeup GuestWorks and Definity ECS Release Wakeup Dual Wakeup Automatic Automatic Wakeup Single Wakeup GuestWorks and Definity ECS Release Name by Dial GuestWorks and Definity ECS Release Index Index GuestWorks and Definity ECS Release GuestWorks and Definity ECS Release

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