GuestWorks and DEFINITY ECS Release 9

Issue 1

Hospitality Operations 555-231-742

November 2000

Hospitality Operations

 

Housekeeping Staff Operations

77

 

 

3.As you complete various phases in cleaning the room, update the status by repeating steps 1 and 2.

If you were told to use a designated telephone (any telephone other than a guest room telephone) to report your status, do the following:

1.Using the designated telephone, pick up the handset, and enter the status feature access code that corresponds with the room’s current status. For example, if you have finished cleaning a room, press 23.

2.After you hear a dial tone, enter the room number.

3.If you hear another dial tone, enter your identification code (a 1- to 6-digit number). Once the code has been accepted, you will hear a confirmation tone (a 3-burst tone). Hang up the handset, and continue with your work.

NOTE:

You should wait until you hear a confirmation tone to ensure that the update was accepted by the system. It may take up to 4 seconds to hear the confirmation tone.

4.Repeat steps 1 through 3 as necessary to report new room status information.

Housekeeping Status Codes and Meanings

The following table contains your specific status feature access codes and their meanings. If any of the codes are not identified, contact your supervisor. Note that you have only four status codes when using a designated telephone.

Feature Access Code

Guest

Designated

Room

Telephone

Meaning

N/A

N/A

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Avaya Enterprise Communications Server manual Housekeeping Status Codes and Meanings