Bay Technical Associates none manual InfoFACTS, How to Get Help

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Technical Support and Online Services

InfoFACTS

InfoFACTS is the Bay Networks free 24-hour fax-on-demand service. This automated system has libraries of technical and product documents designed to help you manage and troubleshoot your Bay Networks products. The system responds to a fax from the caller or to a third party within minutes of being accessed.

To use InfoFACTS in the United States or Canada, call toll-free 1-800-786-3228. Outside of North America, toll calls can be made to 1-408-764-1002. In Europe, toll-free numbers are also available for contacting both InfoFACTS and CompuServe. Please check our Web page for the listing in your country.

How to Get Help

Use the following numbers to reach your Bay Networks Technical Response Center:

Technical Response Center

Telephone Number

Fax Number

 

 

 

 

Billerica, MA

1-800-2LANWAN

(508)

670-8765

 

 

 

 

Santa Clara, CA

1-800-2LANWAN

(408)

764-1188

 

 

 

Valbonne, France

(33) 92-968-968

(33) 92-966-998

 

 

 

 

Sydney, Australia

(612) 9927-8800

(612)

9927-8811

 

 

 

Tokyo, Japan

(81) 3-5402-0180

(81) 3-5402-0173

 

 

 

 

114200 Rev. A

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Bay Technical Associates none manual InfoFACTS, How to Get Help, Technical Response Center Telephone Number Fax Number