Installing and Operating BayStack ARN Routers

Bay Networks Customer Service

If you purchased your Bay Networks product from a distributor or authorized reseller, contact that distributor’s or reseller’s technical support staff for assistance with installation, configuration, troubleshooting, or integration issues.

Customers can also purchase direct support from Bay Networks through a variety of service programs. As part of our PhonePlus™ program, Bay Networks Service sets the industry standard, with 24-hour, 7-days-a-week telephone support available worldwide at no extra cost. Our complete range of contract and noncontract services also includes equipment staging and integration, installation support, on-site services, and replacement parts delivery -- within approximately 4 hours.

To purchase any of the Bay Networks support programs, or if you have questions on program features, use the following numbers:

Region

Telephone Number

Fax Number

 

 

 

United States and

1-800-2LANWAN; enter Express Routing

(508) 670-8766

Canada

Code (ERC) 290 when prompted

 

 

(508) 436-8880 (direct)

 

 

 

 

Europe

(33) 92-968-300

(33) 92-968-301

 

 

 

Asia/Pacific Region

(612) 9927-8800

(612) 9927-8811

 

 

 

Latin America

(407) 997-1713

(407) 997-1714

 

 

 

In addition, you can receive information on support programs from your local Bay Networks field sales office, or purchase Bay Networks support directly from your authorized partner.

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Bay Technical Associates none manual Bay Networks Customer Service, Region Telephone Number Fax Number