System Management
Using Diagnostics
Cisco Small Business RV320/RV325 Administration Guide 63
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Using Diagnostics
The Diagnostic page accesses two built-in tools, DNS Name Lookup and Ping. If
you suspect a problem with connectivity, you can use these tools to investigate
the cause.
To open this page, select System Management > Diagnostic.
To use DNS to learn an IP address, choose DNS Lookup, enter the Lookup
Domain Name , such as www.cisco.com, and click Go. The IP address is
displayed.
To test connectivity to a specified host, choose Ping, enter an IP address or host
name, and click Go. If you do not know the IP address, use the DNS Lookup tool to
learn it. Ping shows if the device is able to send a packet to a remote host and
receive a response.
If the test is successful, the following information appears:
•Status—Status of the test: Testing, Test Succeeded, or Test Failed
•Packets—Number of packets transmitted, number of packets received,
and percentage of packets lost in the Ping test
•Round Trip Time—Minimum, maximum, and average round-trip times for
the Ping test
Factory Default
To open this page, select System Management > Factory Default.
To reboot the device and return all parameters to factory default values, click
Factory Default.
To restore the device to factory default, including the default certificates, click
Factory Default Including Certificates.