5.Select the Boot from
6.Type 1 to start the ResourceCD menu.
7.Select the option to start the Dell Diagnostics and press <Enter>.
8.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
9.When the Dell Diagnostics Main Menu appears, select the test that you want to run (see Dell Diagnostics Main Menu).
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option | Function |
|
|
Express Test | Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to |
| increase the possibility of tracing the problem quickly. |
|
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Extended | Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. |
Test |
|
Custom Test | Tests a specific device. You can customize the tests you want to run. |
|
|
Symptom | Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. |
Tree |
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2.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see Contacting Dell).
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab | Function |
|
|
Results | Displays the results of the test and any error conditions encountered. |
Errors | Displays error conditions encountered, error codes, and the problem description. |
|
|
Help | Describes the test and may indicate requirements for running the test. |
|
|
Configuration | Displays your hardware configuration for the selected device. |
| The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays |
| the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on |
| your computer or all devices attached to your computer. |
|
|
Parameters | Allows you to customize the test by changing the test settings. |
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4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.
A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already
NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.
NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.
