Print job does not print or is missing pages, 104 | Dell V515W, 6dw

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a USB symbol.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1Turn the printer on, and then open the printer.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

3Close the printer.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

Troubleshooting

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Dell V515W Print job does not print or is missing pages, 104, Check the USB Connection, Reconnect the Printer Power Supply

Contents

Dell V515w Users Guide April Trademarks Contents Faxing CopyingScanning 135 Networking101 Page Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Finding information about the printer Recycling Product Information Guide Understanding the parts of the printer Use EXT Ordering and replacing supplies Replacing ink cartridges Ordering ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel Address Book Access fax numbers from a saved list of numbers Using the printer menus Keypad Photo menu To disable the settings timeout feature Changing temporary settings into new default settingsTo change the temporary settings into new default settings Using the printer control panel menus Changing the Power Saver timeoutResetting to factory settings Saving energy with Eco-Mode Using the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirements Using the printer software Reinstalling the printer software Checking for software updatesUninstalling the printer software Installing the printer software Loading paper and original documents Loading paper Sheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADFPage Printing Tips for printingPrinting basic documents Printing a document Printing documents from a memory card or flash drive Printing pages in reverse orderPrinting multiple pages on one sheet Printing envelopes If the printer is using a USB connectionPrinting specialty documents Printing on both sides of the paper duplexing manually Printing labelsPrinting on custom-size paper Tips on loading label sheetsPage Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types If the printer is using a USB connection Printing photos from a PictBridge-enabled digital camera Camera detected. Press OK to change settings Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Setting your printer as the default printer Managing print jobs Changing the printing mode Pausing print jobsChanging the printing mode for a single print job Resuming print jobs Canceling print jobs Copying Tips for copyingMaking copies Copying photos Adjusting copy quality Enlarging or reducing images Collating copies using the printer control panel Making a copy lighter or darker Repeating an image on one Canceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Scanning directly to e-mail Using the printer softwareScanning documents into an editing application Scanning FAQ Why am I being asked for a PIN?How can I improve the quality of a scan? How do I scan in black and white? Updating the application list Canceling scan jobsWhat is an application list, and how do I update it? Setting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineFaxing Scenario 1 Standard telephone line Connected to the same telephone wall jack EXT Line Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setup Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetting the fax footer Configuring fax settings using the printer control panel Configuring the fax settingsConfiguring fax settings using the fax software Configure the fax settings using the selections in the menu Creating a contact list Creating a contact list using the fax softwareCreating a contact list using the printer control panel Tips for sending faxes Sending faxes using the printer control panelSending faxes Sending faxes using the computer Receiving faxesTips for receiving faxes Receiving faxes automatically Tips Faxing FAQReceiving a fax manually What is a splitter and what type of splitter should I use? What is my fax number?What is my dialing prefix? When do I need to set Auto Answer to On? How many rings should I set? How do I set the distinctive ring for the printer?How can I check the dial tone? Make sure the telephone line and the wall jack are working How do I adjust the speaker volume on the printer? What settings work best with digital voice mail?Adjusting the dialing volume Adjusting the ringer volume How do I send a fax at a scheduled time? How do I change the resolution of the documents that I fax?How do I send a fax using a phone calling card? How do I forward a fax? How do I know that the fax was sent successfully?How do I view the fax history of the printer? Can I block faxes? Can I retrieve failed faxes? Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security options Printing a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Special wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Before you begin Advanced wireless setup Changing wireless settings after installationCreating an ad hoc wireless network Windows Vista Windows XP Adding a printer to an existing ad hoc wireless network Windows Switching between USB and wireless connections Windows only Using the printer wirelesslyUsing the printer locally USB Sharing a printer in a Windows environment Networking FAQ What is Wi-Fi Protected Setup? Where do I find my WEP key or WPA passphrase? What is an SSID?Where do I find my SSID? What is a network? How are home networks configured? Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength Requirements for all devices How can I improve wireless signal strength? Remove Obstacles Between the Access Point and the PrinterArrange the Network to Reduce Signal Absorption Remove Sources of Interference What is a MAC address? What is an IP address? How do I find the MAC address? What is TCP/IP? What is a key index?How to locate a printer IP address How do I locate IP addresses? Maintaining the printer Maintaining ink cartridgesChecking ink levels Aligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzles Cleaning the scanner glass 100 Troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshooting Printhead error Change the Language Using the Printer MenusIncorrect language appears on the display 102 Software did not install 103 Reconnect the Printer Power Supply Print job does not print or is missing pages104 Check the USB Connection Remove and Reinstall the Printer Software Make Sure the Printer is not in Power Saver ModePrinter is printing blank pages Printer is busy or does not respond Jams and misfeeds troubleshooting Cannot delete documents from the print queueCannot print through USB Paper jam in the printer 107 Paper jam in the paper supportPaper jam in the ADF selected models only Print troubleshooting Paper or specialty media misfeedsPoor quality at the edges 108 109 Streaks or lines on printed imagePrint speed is slow Copy and scan troubleshooting Computer slows down when printingCopier or scanner does not respond Scanner unit does not close Partial copies or scans of documents or photos Scan was not successfulScanning takes too long or freezes the computer Cannot scan to a computer over a network Fax troubleshooting Fax troubleshooting checklistConnection checklist 112 Enable Error Correction Cannot send faxes113 Decrease the Transmission Speed of the FAX Modem 114 Enable Automatic FAX ConversionMake Sure That the Dial Prefix Setting is Correct Cannot receive faxes 115 Fax error messages on the printer control panel Cannot run the fax software116 Make Sure the Printer is Connected to a Telephone Line Fax Modem Error 117 Memory card troubleshooting Memory card troubleshooting checklistNothing happens when a memory card is inserted 118 Wireless troubleshooting Cannot print documents from a memory card or flash drive119 Check the Network Connection 120 Wireless troubleshooting checklistResetting the wireless settings to factory defaults 121 Cannot print over wireless networkMove Your Access Point Away from Other Electronic Devices Check Your Advanced Security Settings 122Check Your WEP KEY or WPA Passphrase Disconnect from VPN Session Continue button is unavailable 123 Wi-Fi indicator light is not lit Check PowerCannot print and there is a firewall on the computer 124 Allow the Wireless Installation to Complete Enable the PrinterSelect the Wireless Printer Select the Wireless Port Wi-Fi indicator light is still orange 126Check Network Name Check Security Keys Make Sure the Access Point is on Move Your Access Point to Minimize Interference127 Move Your Printer Ping the Access Point to Make Sure the Network is Working 128 Make Sure Your Computer can Communicate with the Printer Configure the Printer for Wireless Access Again129 Wireless print server not installed 130 Make Sure the Wireless Port is Selected 131 Eliminate Sources of Interference Resolving intermittent wireless communications issues132 Change the Channel the Wireless Router Uses Configure the Wireless Router with a Unique Ssid133 Assign Static IP Addresses to ALL Devices in the Network Check for Known Issues with the Wireless Router Check for Wireless Adapter Updates134 Change ALL Network Devices to the Same Type Index 135 136 137 138 Dpof 139 Ssid 140 TCP/IP 141