Software did not install, 103 | Dell 4443, V515W, 6dw, 2dw specs

2Remove the printhead.

3Wipe the printhead contacts using a clean, lint-free cloth.

4Reinsert the printhead.

Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

Troubleshooting

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Dell 4443, V515W, 6dw, 2dw manual Software did not install, 103

Contents

April Dell V515w Users Guide Trademarks Contents Scanning CopyingFaxing 101 Networking135 Page Safety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Recycling Finding information about the printer Product Information Guide Use Understanding the parts of the printer EXT Replacing ink cartridges Ordering and replacing supplies Ordering ink cartridges Select Printer Home Recycling Dell products Using the printer control panel Using the printer control panel buttons and menus Address Book Access fax numbers from a saved list of numbers Keypad Using the printer menus Photo menu To change the temporary settings into new default settings Changing temporary settings into new default settingsTo disable the settings timeout feature Resetting to factory settings Changing the Power Saver timeoutUsing the printer control panel menus Saving energy with Eco-Mode Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installation Using the printer software Installing the printer software Reinstalling the printer softwareChecking for software updates Uninstalling the printer software Loading paper Loading paper and original documents Sheets of heavyweight matte paper Saving paper default settings Loading original documents into the ADF Loading original documents on the scanner glassPage Printing a document PrintingTips for printing Printing basic documents Printing multiple pages on one sheet Printing pages in reverse orderPrinting documents from a memory card or flash drive Printing specialty documents If the printer is using a USB connectionPrinting envelopes Tips on loading label sheets Printing on both sides of the paper duplexing manuallyPrinting labels Printing on custom-size paperPage Working with photos Using a memory card or flash drive with the printer Supported memory cards and file types Printing photos using the printer control panel If the printer is using a USB connection Camera detected. Press OK to change settings Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security level Managing print jobs Setting your printer as the default printer Resuming print jobs Changing the printing modePausing print jobs Changing the printing mode for a single print job Canceling print jobs Copying photos CopyingTips for copying Making copies Enlarging or reducing images Adjusting copy quality Making a copy lighter or darker Collating copies using the printer control panel Repeating an image on one Canceling copy jobs Tips for scanning ScanningScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Scanning documents into an editing application Using the printer softwareScanning directly to e-mail How do I scan in black and white? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan? What is an application list, and how do I update it? Canceling scan jobsUpdating the application list Scenario 1 Standard telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Faxing Connected to the same telephone wall jack EXT Line Scenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone service Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Setting the fax footer Setting the fax headerEntering your user information Configuring fax settings using the fax software Configuring the fax settingsConfiguring fax settings using the printer control panel Configure the fax settings using the selections in the menu Creating a contact list using the printer control panel Creating a contact list using the fax softwareCreating a contact list Sending faxes Sending faxes using the printer control panelTips for sending faxes Receiving faxes automatically Sending faxes using the computerReceiving faxes Tips for receiving faxes Receiving a fax manually Faxing FAQTips When do I need to set Auto Answer to On? What is a splitter and what type of splitter should I use?What is my fax number? What is my dialing prefix? Make sure the telephone line and the wall jack are working How many rings should I set?How do I set the distinctive ring for the printer? How can I check the dial tone? Adjusting the ringer volume How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the dialing volume How do I send a fax using a phone calling card? How do I change the resolution of the documents that I fax?How do I send a fax at a scheduled time? How do I view the fax history of the printer? How do I know that the fax was sent successfully?How do I forward a fax? Can I retrieve failed faxes? Can I block faxes? Supported network security options Installing the printer on a wireless networkWireless network compatibility Networking Printing a network setup Installing the printer on other computers Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Before you begin Special wireless installation instructionsAdding the printer to your wireless network Assigning a static IP address Windows Vista Advanced wireless setupChanging wireless settings after installation Creating an ad hoc wireless network Windows XP Windows Adding a printer to an existing ad hoc wireless network Sharing a printer in a Windows environment Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USB What is Wi-Fi Protected Setup? Networking FAQ What is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID? Wireless network examples How are home networks configured? Scenario 2 Wireless network with Internet access Why do I need an installation cable? How are infrastructure and ad hoc networks different? How do I attach the installation cable? Requirements for all devices Finding the signal strength Remove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption What is a MAC address? How do I find the MAC address? What is an IP address? How do I locate IP addresses? What is TCP/IP?What is a key index? How to locate a printer IP address Aligning the printhead Maintaining the printerMaintaining ink cartridges Checking ink levels Cleaning the printhead nozzles Cleaning the exterior of the printer 100 Cleaning the scanner glass Setup troubleshooting TroubleshootingUsing the Service Center to solve printer problems If Troubleshooting does not solve your problem 102 Printhead errorChange the Language Using the Printer Menus Incorrect language appears on the display 103 Software did not install Check the USB Connection Reconnect the Printer Power SupplyPrint job does not print or is missing pages 104 Printer is busy or does not respond Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is printing blank pages Paper jam in the printer Jams and misfeeds troubleshootingCannot delete documents from the print queue Cannot print through USB Paper jam in the ADF selected models only Paper jam in the paper support107 108 Print troubleshootingPaper or specialty media misfeeds Poor quality at the edges Print speed is slow Streaks or lines on printed image109 Scanner unit does not close Copy and scan troubleshootingComputer slows down when printing Copier or scanner does not respond Cannot scan to a computer over a network Partial copies or scans of documents or photosScan was not successful Scanning takes too long or freezes the computer 112 Fax troubleshootingFax troubleshooting checklist Connection checklist Decrease the Transmission Speed of the FAX Modem Enable Error CorrectionCannot send faxes 113 Make Sure That the Dial Prefix Setting is Correct Enable Automatic FAX Conversion114 115 Cannot receive faxes Make Sure the Printer is Connected to a Telephone Line Fax error messages on the printer control panelCannot run the fax software 116 117 Fax Modem Error 118 Memory card troubleshootingMemory card troubleshooting checklist Nothing happens when a memory card is inserted Check the Network Connection Wireless troubleshootingCannot print documents from a memory card or flash drive 119 Resetting the wireless settings to factory defaults Wireless troubleshooting checklist120 Move Your Access Point Away from Other Electronic Devices Cannot print over wireless network121 Disconnect from VPN Session Check Your Advanced Security Settings122 Check Your WEP KEY or WPA Passphrase 123 Continue button is unavailable 124 Wi-Fi indicator light is not litCheck Power Cannot print and there is a firewall on the computer Select the Wireless Port Allow the Wireless Installation to CompleteEnable the Printer Select the Wireless Printer Check Security Keys Wi-Fi indicator light is still orange126 Check Network Name Move Your Printer Make Sure the Access Point is onMove Your Access Point to Minimize Interference 127 128 Ping the Access Point to Make Sure the Network is Working 129 Configure the Printer for Wireless Access AgainMake Sure Your Computer can Communicate with the Printer 130 Wireless print server not installed 131 Make Sure the Wireless Port is Selected 132 Resolving intermittent wireless communications issuesEliminate Sources of Interference Assign Static IP Addresses to ALL Devices in the Network Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid 133 Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 134 135 Index 136 137 Dpof 138 Ssid 139 TCP/IP 140 141