2Remove the printhe ad.
3Wipe the printhead contacts using a clean, li nt-free cloth.
4Reinsert the printhead.
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
Software did not installIf you encountered problems wh ile installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when send ing a print job, then try r emoving and reinstalling the software.
Before you reinstall the software, do the following:
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ONTHE PRINTER BOX
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARETroubleshooting
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