To make sure that error correction is enabled:
1From the printer control panel, press .
2Press the arrow buttons to scroll to Fax Setup, and then press .
3Press the arrow buttons to scroll to Dialing and Sending, and then p ress .
4Press the arrow buttons to scroll to Error Correction, and then press .
5Check to see if error correction is set to On.
If it is not set to On, press the arrow buttons to select On, and then press .
ENABLE AUTOMATIC FAX CONVERSION
If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color
fax to black and white. It als o automatically redu ces the resolution of the fa x to a resolution that the recei ving
machine can support.
To make sure that automatic fax conversion is enabled:
1From the printer control panel, press .
2Press the arrow buttons to scroll to Fax Setup, and then press .
3Press the arrow buttons to scroll to Dialing and Sending, and then p ress .
4Press the arrow buttons to scroll to Auto Fax Convert, and then press .
5Check to see if automatic fax conversion is set to On.
If it is not set to On, press the arrow buttons to select On, and then press .
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or
telephone number. If the print er is in an office se tting or in a private branch exchange, this can be a specific numb er
that you need to press so you can make a call outsi de the office.
Make sure that the dial prefix entered in the printer is correct for your network.
To check the dial prefix setting:
1From the printer control panel, press .
2Press the arrow buttons to scroll to Fax Setup, and then press .
3Press the arrow buttons to scroll to Dialing and Sending, and then p ress .
4Press the arrow buttons to scroll to Dial Prefix, and then press .
5Press the arrow buttons to view th e prefix.
6If the prefix is not correct, enter the correct prefix, and then press .
Troubleshooting
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