Make sure the printer is connected properly to the telephone line
1While the printer is connected to a telephone line through the 
port on the back of the printer, plug an analog telephone into the 
port of the printer.
2Listen for a dial tone.
If you hear a dial tone, then the telephone line is working and properly connected to the printer.
If you do not hear a dial tone through both the wall jack and the printer, then see the “Fax troubleshooting checklist” on page 112.
How do I adjust the speaker volume on the printer?
Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. Make sure that the dialing volume is not set to Off, especially if you are dialing a number on hook. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it.
Adjusting the dialing volume
1From the printer control panel, press 
.
2Press the arrow buttons to scroll to Fax Setup, and then press 
.
3Press the arrow buttons to scroll to Dialing and Sending, and then press 
.
4Press the arrow buttons to scroll to Dial Volume, and then press 
.
5Press the arrow buttons to select a dial volume setting, and then press 
.
Adjusting the ringer volume
1Press 
to scroll back to the Fax Setup menu, and then press 
.
2Press the arrow buttons to scroll to Ringing and Answering, and then press 
.
3Press the arrow buttons to scroll to Ringer Volume, and then press 
.
4Press the arrow buttons to select a ringer volume setting, and then press 
.
How can I make sure that the fax answers the call before the answering machine?
To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after five rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.
What settings work best with digital voice mail?
Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.
Faxing
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