3Press the arrow bu ttons to scroll t o Reset Network Adapte r Defaults, and then press .
4Press the arrow bu ttons to scroll t o Yes, and then press .
The printer wirel ess settings are reset to factory default settings . To verify, print a network setup page.
Cannot print over wireless netw ork
If you encountered problems while installin g, or if your printer does not appear in the printers folder or as a printer
option when sending a print job, then you can try uninstalling and reinstalling the software.
Before you reinstall the software, check the troubleshooting checklist, and then do the following:
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS
ROUTER)
•See if you have access to the Internet by opening your Web browser and accessing any s ite.
•If there are other computers or resources on your wireless network, then check t o see if you can access them
from your computer.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range
for optimal performance is generally 100-150 feet.
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
There may be temporary interference from el ectronic devices such as microwave ovens or other appliances,
cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too
closely to these devices.
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS
NETWORK
If the printer is not on the same wireless network as the computer, you will not be able to print wirelessly. The SSID
of the printer must match the SSID of the compu ter, if the computer is already connected to the wi reless network.
1Obtain the SSID of the network that t he computer is connected to.
aType the IP address of your wireless access point (wireless router) into the address field of your Web browser.
If you do not know the IP address of the wireless access point:
1Click , or c lick Start and then click Run.
2In the Start Search o r Run box, type cmd.
3Press Enter or click OK.
The Command Prompt window opens.
4Type ipconfig , and then press Enter. Check the Wireless Network Connection section :
•The “Default Gateway” entry is typically the wireless access point .
•The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
bType the user name and password of the router when prompted.
cClick OK.
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